It not install PES 14
Hello
After a few days of fiddling, I can't install Photoshop elements 14. I bought on Amazon and downloaded from them, but I also downloaded the trial version to see if the download was the problem. Made no difference. office. Rebooted as suggested many, many times.
I'm on windows with MS Office 365 10. Chrome. HP desktop with AMD Phenom II x 4 960 t 3 GHz.ACPI x 64 processor based PC. 8 GB of ram, 64 bit OS. 1280 MB paging file.
Cannot uninstall in Control Panel because Photoshop Elements never appear in the list.
No error code available because the file is not found.
I used msconfig, installed as administrator, compatibility tested, look for an update to the video card, still can not install it. Have followed all the steps of troubleshooting html and it still hangs. Readers are defined to optimize each week.
I couldn't find my photoshop 9 discs to reinstall, so I ended up installing GIMP. I use PSE.
Any suggestions?
[deleted by moderator contact info]
Hi Johnw52522069,
I understand your concern, as you mentioned that you have already tried the basic troubleshooting steps, I recommend you temporarily disable your firewall on the computer and security/antivirus program as well as any internet security add we installed on your browser and try again.
This time to download a new copy of Adobe Photoshop elements 14 from here: Download Photoshop Elements | 14, 13, 12, 11, 10
If it still fails, Veuileez let us if the installation process ends or not, if not then attach a screen shot of the error message that appears. See, FAQ: how to capture and after a video screen or blow?
Let us know if that helps.
Tags: Adobe
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