iTunes CD & DVD registry settings works only with 32-bit Windows Vista - Help!

Since the update to iTunes 9.0, everytime I open iTunes, I get the error message:

Caveat! The registry settings used by iTunes for importing and burning CD DVD drivers & lack. This can occur as a result of installing other CD burning software. Please reinstall iTunes. "Device filter entries exist to somehow change how a device works. If you encounter problems using CD, follow these steps to temporarily disable other third-party optical drive software entries.

It says that I have to reinstall iTunes.  I click OK and it goes to open iTunes.  Everything works normally except when I go to burn to a CD.  When I click on burn, he says: "disk not found... recorder. "and will not burn the discs.
I contacted Apple, and we tried to reinstall the CD/DVD from GEAR Software drivers.  I also tried to uninstall and reinstall iTunes.

Apple technology gave me a link to try with instructions for fixing Windows registry info.  I followed that, thanks to step 10, but can go no further because I can not find the buttons, they are askking me to click.  The link he gave me is:

iTunes for Windows Vista or Windows 7: CD troubleshooting problems caused by device filters

Click on the link above or copy and paste the following address into your Web browser to view the corresponding article: http://support.apple.com/kb/HT2615?viewlocale=en_US>

Help?

Hi Behnke

What other burning software CD do you have on the system? I suggest you to remove for this test. And install it again after the test.

Try these methods step by step to help resolve your problem:

Step 1: Uninstall iTunes completely with Windows Installer Cleanup Utility.

Download windows install Cleanup utility and clean all traces of Itunes on your system. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on. Download here.

1. Save the Windows Installer Cleanup Utility package on your computer

2. right click on the Windows Installer Cleanup Utility and run as administrator

3. follow you prompt in the installation wizard.

4. Once completed the installation, click on the Start button.

5. click on all programs. Click on Windows Installer CleanUp.

6. click on iTunes (if active list). Click on Remove. Click on OK. Click exit

Step 2: uninstall and reinstall Itunes.

NOTE: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Step 3: Configure iTunes as the default player on your system.

Step 4: Solve the problem of CD/DVD

To resolve this issue automatically, click the fix this problem link. Click run in the file download dialog box, and then follow the steps in this wizard.

Solve this problem
Microsoft Fix it 50028

Or you can manually fix KB314060.

See also: http://discussions.apple.com/thread.jspa?threadID=1535328

After back and let us know if it helped to solve your problem.

Thank you and best regards,

R uma - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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