iTunes Connect Custom Nav Bar App rejection

Apple rejected our DPS app updated recent based on the custom nav bar buttons that exist for two years now in the app:

"Please remove the account record links and any other full link to your site which could indirectly give access to external purchases or subscriptions to use in the application, including links to web pages for more product information or program support, FAQ,".

Our custom buttons nav has currently link to a digital FAQ page for iPad support and homepages for our products. Do you know if iTunes has recently changed its policy? Or if it's something that we can ask for another review?

Thank you.

This is not new. If you have links on a Web site for an FAQ, this page cannot, somehow, allow your user to navigate your site to a place that they can then make digital purchases.

Heck, we had once rejected for this reason Adobe Content Viewer. The 'Forgotten password' link went to a page on www.adobe.com, and from there, you can use wider site navigation to go to the Adobe online store and buy stuff. LCA has been rejected, and we had to change the page so that you could not navigate to other parts of the Adobe site.

Neil

Tags: Digital Publishing Suite

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