iTunes not recognizing not not iPhone after 10.0.2

Hello

I updated my iphone to 10.0.2 and it seems that my mac is not able to recognize the iphone since.

This is what happens when I connect it via USB:

My Mac has said something to the effect of (in Japanese) "could not connect to this iphone because an invalid response was received." The only button on this message is an OK button.

And the iphone asks me if I can trust this computer. Naturally, I press Trust.

But nothing happens. The iPhone will not be displayed on iTunes.

I run macos 10.8.5 with iTunes 11.4 (18)

Thanks for any help!

iTunes must be of v12.5.1 or more to connect with iOS10

Your OS x must be greater to download iTunes 12.5.1 or equal to v10.9.5

Tags: iPhone

Similar Questions

  • 12.5.1 iTunes not launching after update

    Hello!

    I just downloaded my iTunes to the latest version (I believe is ver 12.5.1).) My computer restart itself and it never completed the update. There is always "a minute to the left... »

    I have hard restart my computer, but I can't launch the iTunes.

    I restarted my computer again, and the iTunes lance is not.

    What is going on? Help, please.

    My machines: MacBook Pro, retina 13 ", early 2015, OS X El-Capitan (10.11.6)

    Hello

    Safe Mode boot removes the system caches that can help after software update.

    Follow these steps to start in safe mode.

    1. Start or restart your Mac.
    2. As soon as you hear the startup tone, hold down the SHIFT key.
    3. Release the SHIFT key when you see the logo Apple appears on the screen.

    After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

    To leave safe mode, restart your computer without pressing any keys during startup.

    Then try iTunes.

  • iPhone 5 home button does not work after ios 10

    My 5 Iphone Home button does not work after update final IOS version of 10.

    The home button works on the first push to wake the phone but it will not open the phone the second button.

    I activated the assist button, which does not work either. But what I discover is if I open device for assistance then touch and lock screen click on the button home will work once to open the phone. If I open any app I can't close it unless I go through the same routine.

    You attempted to restart your phone?

    You can do so by holding the sleep/wake button and the Home button simultaneously until the Apple logo appears

  • Delete photos from my camera do not roll after the update to 9.3.1 IOS iphone 4s, also the photo has not saved when taken by camera

    Delete photos from my camera do not roll after the update to 9.3.1 IOS iPhone 4s, also the photo has not saved when taken by camera

    Mhefzi86 wrote:

    Delete photos from my camera do not roll after the update to 9.3.1 IOS iPhone 4s, also the photo has not saved when taken by camera

    OK, thanks for sharing.

    Maybe you can provide clarification comments on what happens when you try and what troubleshooting steps you did.

  • My front camera not working after update to ios 9 (Iphone 5) Please help me to solve this

    Hello

    My front camera of the iphone 5 does not work after update to ios 9, please help?

    I have the same problem on my 5s.  Just after the upgrade to 9.3 camera is black.

    Work, rear camera, but the camera application usually freezes before let me pass.  Sometimes a warning icon yellow appear in enforcement camera, touch, he says the flash does not work for the unit to cool down.  No change after a restore is complete.  Other applications of the camera have the same problem.

    iPhone 5, iOs 9.3

  • ITunes does not start after the installation of Windows 10

    ITunes does not start after the installation of Windows 10, 1511 version (OS Build 10586.164). ITunes version 12.3.2.35, 6 GB RAM, Intel i3 @3.3 GHz. Itunes and Ipodserver module will run by Manager jobs, but Itunes does not open. iTunes starts in SafeMode as explained in the link below (hold SHIFT and control on your keyboard while you open iTunes).

    Fix unexpectedly closes or problems of launch in iTunes for Windows - Apple Support

    Solution, according to this link, is:

    If the problem does not occur in Mode safe, remove any third party plug-ins iTunes: solving problems with third party plug-ins - Support Apple iTunes but the link has been archived, and I can't find any plug-ins installed iTunes. Any other ideas?

    For general advice, see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

    Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

    More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

    Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

    TT2

  • iPhone 5 do not load after 9.2.1

    iPhone 5 does not reload after the update to 9.2.1:

    Hello, I bought 11 iphones used for repairs where only 5 has worked with no icloud..., 3 5 16gd iphone and two 5s 32 and 64 GB, just update the firmware from 9.0.x to 9.2.1 and having completed without any problems, 3 days later, after trying to turn on the 5 units, I found the tree died 5 and 5s are working perfect without any problem When I tried to load with power cord and the original charger, with my laptop computer charger or apple spare parts and the cord I have nothing, 24 hours later even... now I have 3 bricks of high technology, replaced the batteries for the 2nd time and the 3 iphones animated charge and works correctly, but surprise soon battery runs faster than the other two 5  , the phone is dead do not receive does not still fresh?  now, Apple will probably say... .is not the firmware... 3 phones before the upgrade work perfect and now dead full and medium to install an older firmware, I think apple has a plan to kill all other iphones 5, or any idea how to fix those iphones? Thank you!!!

    There is no serviceable parts by the user in iPhones.  This forum does not support repairs user including the battery change.

  • my phone does not work after last update itunes on my phone connection with my pc, it shows only i tunes icon and the application of itune on my pc does not work

    my phone does not work after last update itunes on my phone connection with my pc, it shows only i tunes icon and the application of itune on my pc does not work

    For general advice, see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

    Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

    More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

    Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

    Once iTunes to work properly, you should be able to fix your device.

    TT2

  • screen capture on the iphone 6 does not work after 9.2.1 upgrade

    screen capture on the iphone 6 does not work after 9.2.1 upgrade

    Try resetting your device. This will not erase your data stored on that device.

    • Press and hold the sleep/wake button
    • Press and hold the Home button
    • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

    Try to do a screenshot, once more.

  • I do not see the activity app in my iPhone after pair my Apple Watch

    Hello

    I can't see activity app in my iPhone after pair my Apple Watch, only way I can see this app is under the transfer process, but says I need to put in place it first in my watch and it s already put in place!

    I ve restored, reset my Apple Watch & iPhone but there is no way to make it work.

    Thank you!!

    Hello

    Try allowing 24 to 48 hours after you set up the application of the activity on your watch before checking the application of the activity again on your iPhone.

  • My apple pencil does not work after the 9.3.4 update.

    My apple pencil does not work after the 9.3.4 update. I tried to restart but still does not work. Tried to forget the device and whenever I connect the pencil to the ipad pro, it is said that it does not recognize the cable / device. Help please.

    < re-titled by host >

    Greetings RechargeableJam,

    Welcome to the communities of Apple Support!

    I see that your Apple pencil does not work after update to iOS 9.3.4. I guess it's about to have a problem with something that worked with the previous version of the iOS software. I'm happy to help you to help you find the best resolution.

    First of all, let's close open applications on your iPad Pro. This can ensure that there is nothing running in the background that is causing a conflict. The following article will help you:

    Force a nearby application on your iPhone, iPad or iPod touch

    Then connect the pencil of Apple and see if it is recognized for the time being. If you don't see the Pair button, wait a minute while your Apple pencil costs. Then disconnect your Apple pencil, Plug and back on hold until you see the button in hand.

    Best regards.

  • iPad mini 3 will not start after the os 9.2 update

    I just updated my ipad mini 3 iOS 9.3, after the download and installation now it does not start. just show a white screen with black apple logo.

    Press the sleep/wake and home buttons and keep them for at least 10 seconds.

    If this is not enough, take a look at these articles Support from Apple:

    If your iPhone, iPad or iPod touch does not respond or does not turn on - Apple Support

    Use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

    As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo on the screen of your iPhone iTunes. After that on your computer, you should see the iTunes window saying that your iPhone needs to be restored to factory settings. Click Restore.

    More info here:https://support.apple.com/en-us/HT201263

    If these steps do not work, contact Apple and ask for help.

    https://www.Apple.com/support/iPhone/contact/

  • iPad will not restart after the update iOS9.3. Should force us the reboot?

    iPad will not restart after the update iOS9.3. Should force us the reboot?

    By restart do you average will not turn on?

    There seems to be a bit of a problem past, especially with older models of iPad 2. Some people have reported success after that restore their device via iTunes, for others that it has not worked and all they get is a message "bring it in an apple store.

    Since it affects a lot of people, I think it's safe to say that the problem lies in the range of Apple. But I don't think it is recognized or no matter what put forward fix.

    You can try to restore your device, or you may just be stuck waiting to see if a fix comes out.

    http://support.Apple.com/kb/HT1414

  • Screenshots do not work after the IOS10.

    Screenshots do not work after the IOS10. I've tried several apps and the iPhone and iPad.

    Help please.

    < re-titled by host >

    You hold down the sleep/wake button first, the fast, click the Home button?

    Have you tried a hard reset of your iPad by pressing the sleep/wake and Home buttons simultaneously until your iPad goes to black and restarts with the Apple logo and then release the buttons?

    Good luck!

  • iMessage does not work after update phone

    I just updated my iPhone to iOS 9.3.5 5s last night. Since then I've known a lot of problems, but the most important is that my iMessage no longer works. I only receive some texts/iMessages and can send without any texts/iMessages. I have attempted to turn iMessage/off in the settings, but that did not help. I have also reset my network settings, and although it allowed me to send messages at first, it did not help after about 30 minutes, or when I tried to do it again. My phone accepts calls, but no message is able to send little matter of whether I am or turn off wifi. I am also still able to use the apps (although that sometimes they close unexpectedly) and the internet.

    It is not that I'm mad, I'm just disappointed. This update was supposed to be important for security reasons, but now my phone is useless for its primary use.

    iMessages and SMS text messages are two different things, handled by two different systems. An SMS is a specific task of the carrier and is controlled by the carrier. They need to fix this. There are no settings on the iPhone which control the SMS.

    When it comes to iMessage, you mention that you displayed/hidden it works. When you activated it back, is active? If turned on, which is listed under send / receive? You show your verified phone number? In addition, you must make sure that you have given for iMessage, whether it's cellular data or wi - fi.

    What other troubleshooting have you tried besides reset the network settings?

Maybe you are looking for