iTunes requires a newer Version of Apple Mobile Device Support

I recently had a problem with iTunes not recognizing my iPhone, so I reinstalled the latest version of iTunes on my PC. Since then I have now received this error:

iTunes requires a newer version of Apple Mobile Device Support. Please uninstall iTunes and Apple Mobile Device Support, then reinstall iTunes.

I followed these steps, only to get the same error. I then stopped Apple Mobile Device Support Services, manually delete the files in c:\ProgramData\Apple\Installer Cache, repair the installation of iTunes and restart services, only to get the same result.

I use iTunes 12 and 10 Windows.

Would like to be able to sync my phone again.

For general advice, see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

See iOS device is not showing in iTunes for Windows , if the device will not connect to iTunes after reinstallation.

TT2

Tags: iTunes

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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