Just installed windows 7 on a hpp6130y that I bought in August came with free Windows 7 upgrade after installation I lost microsoft works and other software that has been pre loaded on pc.

Just installed windows 7 on a hpp6130y that I bought in August came with free Windows 7 upgrade after installation I lost microsoft works and other software that has been pre loaded on pc.

How your post is related to Windows Update (compared to the Windows upgrade)?

Contact HP support.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

  • My computer crashed and Vista went; It has been pre-installed so I don't have disks; can I install a Windows 7 upgrade?

    I can't find my Vista even though when I type "winver" in the start menu, the computer says my I have Vista. Can I just install an upgrade of Windows 7 instead of buy a start-from-scratch OS? Thank you, Michael Higgins

    Hello

    There are different methods to reinstall Vista, without purchase you another license...

    There is no Windows Vista downloads available from Microsoft.

    You can contact your computer manufacturer and ask them to send you a set of recovery disks.

    They should do this for a small fee.

    To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

    You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

    How to change the Boot order in BIOS:

    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

    "How to replace Microsoft software or hardware, order service packs and replace product manuals.

    http://support.Microsoft.com/kb/326246

    And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

    The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

    Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

    Ask them to the proper key sequence.

    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon.

  • I have win defender dl'ed with IE8, 64-BIT, I can dl the app of malicious and other software that works with windows defender home teacher,

    • every time I run the control system, I always get an antivirus not installed, but I know defender is an antivirus? Also are there any other apps in the same section you can dl'ed to increase safety, I like the app dry because they are easy to understand for once, too many antivirus applications are technese requiring the learning of a language second of all kinds

    Windows Defender is * not * an antivirus application. To protect your computer I suggest to uninstall Windows Defender and Microsoft Security Essentials installation -http://www.microsoft.com/security_essentials/

    Jim

    Microsoft MVP - moderator of the Forum - consumer security live a care - Live Mesh - Microsoft Security Essentials

  • Satellite L10-142: how to recover Windows XP, work and other software?

    I have a Toshiba Satellite L10 - 142 computer laptop, it crashed due to a power serge.
    This has now been repaired, but because I don't have the original disks or the recovery disc for the computer I can not get the works of microsoft, word, excel, PowerPoint templates etc. back.
    Can anyone suggest anything, or do I count my losses and buy a new laptop?
    I would like to get my computer working back to its former glory - of ideas?

    Marisa x

    > This has now been repaired, but because I don't have the original disks or the recovery disc for the computer I can't get Microsoft works, word, excel, PowerPoint templates etc. back.

    What's the problem? It seems that the laptop works well, but Microsoft Office programs are not installed. Am I wrong?

    If you need these programs, you must install it again. If you n t have this CD, you must buy it! All that s

    PS; The recovery CD Toshiba does not contain Microsoft Office applications!
    Some recovery CD contains Microsoft OneNote, but not Microsoft Office!

  • Security update for Windows Vista KB3013455 distroys text fonts display in Notepad ++ and other software

    Update security for Windows Vista for x 64-based Systems (KB3013455)
    destroyed the fonts in Notepad ++ and other text editing systems.
    I have to keep uninstalling.

    It is being investigated. For the time being you can click and click on "Hide update" to prevent it to be installed.

  • Just upgraded my iOS 9.3.1 ipad2 and my cell phone has been disabled. ATT has checked the settings and changed the SIM cards. This can be corrected?

    Just updated to iOS 9.3.1 on my ipad2. My cell phone has been disabled. This can be corrected?

    I have the same problem

  • Address bar does not match tab is selected. How can I get the address change and correspond to the tab I select a tab that has been previously loaded?

    If I open a new tab and type a url in the address bar tab load very well. When I return to an already open tab, the tab looks fine, but the address bar still shows that last typed url, not the url of the 'active' tab I do not see the url of the active tab and I can't use the "return", "Refresh", etc...

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • I received an error code 800b0100 update. I just installed windows 7 student disc and my computer guard stop. I me trying to get the updates that might help the closing of the bottom.

    I received an error code 800b0100 update. I just installed windows 7 student disc and my computer guard stop. I me trying to get the updates that might help the closing of the bottom.

    Hi Happyrockgeek,

    Welcome to Microsoft Windows 7 answers Forum!

    This problem occurs if the Windows security .dll files are incorrectly registered.

    To resolve this problem, you can perform the two methods of troubleshooting, check if the problem is resolved.
    Method 1:
    Run (Checksur.exe) system update readiness tool.
    To do this, follow these steps:
    1. download and run the system update readiness tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations. For more information about how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:
    http://support.Microsoft.com/default.aspx/KB/947821
    2. try to install the updates again.
     
    Methods 2.
    Reset the Windows Update components.
    1. to reset the Windows Update components automatically, click the fix button in the link below.
    http://support.Microsoft.com/kb/971058 
    2. click run in the file download dialog box and follow the steps described in the fix it Wizard.

    I also suggest you to install the latest version of Windows Installer 4.5.
    Follow the link below to download:
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en
    and you can also try to install after you turn off the firewall.
     
     
    It will be useful.
     
    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum.

  • I just installed Windows 7 on a PC that I just built. Being new to Windows 7 I started to play around him and did not find any games at all. Does anyone know how to fix this?

    I just installed Windows 7 on a PC that I just built.  Being new to Windows 7 I started to play around him and did not find any games at all.  Does anyone know how to fix this?

    Salvation Ita; tribal

    Congratulations on a newly built Windows 7 computer. Selected games may not be that is the reason why you are unable to find all the games on the computer.

    Follow the steps to turn on the games feature.

    1. click on start.
    2. type optionalfeatures.exe in start search.
    3. place a checkmark for the games.
    4. click on OK.

    After the computer has been restarted, check if you can play games on your computer.

    See the article: features on or off Windows activate: http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

    Thank you, and in what concerns:
    Swathi B - Microsoft technical support.

    Visit our Microsoft answers Feedback Forum and tell us what you think.

  • I just installed windows 7 and cannot open powerpoint. Message says that my anti virus blocking. I tried to update (AVG) but the computer indicates that the driver is not compatible

    I just installed windows 7 and cannot open powerpoint. Message says that my anti virus blocking. I tried to update (AVG) but the computer indicates that the driver is not compatible

    How your problem is related to Windows Update (compared to the Windows upgrade)?

    You posted your question in the AVG Free Forum? -Online http://forums.avg.com/ 
    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I just installed windows 7 on an old dell dimension 4500 s. The installation went well, but I have a problem with the resolution of the screen. The resolution is set to 640 x 480 and my monitor is much better than that.

    • Just installed Windows 7 Home Premium Upgrade - 32-bit
    • Installed on the old Dell Dimension Dsktp 4500 s
    • Monitor is a Dell S199WFP Flat widescreen.
    • Everything seems fine, but the screen display resolution is messed up
    • Display resolution is set to 640 x 480, then it should be something like 1024 x 768
    • I can't change the resolution in the control panel
    • the screen is recognized as "Non - PnP Monitor on Standard VGA Graphics Adapter generic
    • It also seems that the driver is up-to-date

    What's wrong?!? Someone please help.

    Thank you!

    I remember that when I tried to install the driver, there's a message that says that it is said that it is not supported.  I don't know if I reinstalled the older operating system and then the new driver and vista or if there was a button to install the driver, even though it was not taken in charge.  Most likely, I installed the driver on the old XP operating system and then applied the upgrade to Vista. I always run a clean install to clean any spyware etc. The driver supports the X 9 live is what it takes. Use Vista driver is already installed.  I plan to upgrade to windows 7 in January and display the results.

  • I just installed Windows 7 and it does not recognize my HP2009m monitor speakers.

    I just installed Windows 7 from Win XP on my desktop that is connected to a HP2009m monitor with internal speakers. Win7 does not recognize that the speakers are connected, so I have no sound. How can I get Win7 to recognize speakers monitors? I need drivers? I have download the drivers for the monitor get Win7 recognize correctly.

    Thank you - that was where my thinking was going as the solution too - an I updated the video drivers, the sound started working!

  • T60: Just installed windows, how do I fix my shortcut keys and the blue ThinkVantage button?

    Hi guys

    I just installed Windows Vista on my T60. Now, I have a problem to my keyboard shortcuts work, it's key to 'silent', ' + / volume "and the more important my blue ThinkVantage button.

    I've looked everywhere on lenovo.com, but he can't find anywhere?

    Another problem is that I don't know how to activate my wireless without using the blue ThinkVantage button.

    I had only my T60 for 2 months and don't know much about how it works.

    Help, please...

    Best regards

    I answered your question "in the face".

  • just installed windows 8.1 but the webcam and Bluetooth does not work

    I just installed windows 8.1 on hp laptop 430 but now my webcam doesn't work and onboard microphone does not work and bluetooth does not work also. Please give me a soloution.

    Thankz in advance

    Hello Shehanf93

    Thanks for posting on the HP Forums!

    I understand that you have a problem with your laptop. However, since it is a commercial laptop, you should post your question on the map cell of the HP Enterprise Forums for a better answer.

    Have a wonderful day!

    Mario

  • I just installed Windows 7 64-bit. Whenever I try to open Windows Media Player crashes when opening in Windows 7.

    Just install Windows 64 bit.  New installation.  Whenever I try to open Windows Media Player or Media Center, I get a message that says that "Windows Media Player has stopped working.  Windows can check online for a solution to the problem.

    Problem event name: APPCRASH
    Application name: wmplayer.exe
    Application version: 12.0.7600.16667
    Application timestamp: 4c7dc5a1
    Fault Module name: KERNELBASE.dll
    Fault Module Version: 6.1.7600.16385
    Timestamp of Module error: 4a5bdbdf
    Exception code: c06d007e
    Exception offset: 0000b 727
    OS version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information 1: 0a9e
    More information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional information 3: 0a9e
    Additional information 4: 0a9e372d3b4ad19135b953a78882e789

    I clicked on "check online for a solution", but nothing came.

    I tried to install an earlier version, but was not allowed to do.

    How can I solve this problem.

    Hi Nick91606,

    KERNELBASE.dll is a file system of the operating system.

    Method 1

    I suggest that you save the file on your computer and check if Windows media player works.

    (a) click the Start button.

    (b) in the search box, type command prompt.

    (c) in the list of results, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    (d) in the type command regsvr32 kernelbase.dll line press ENTER.

    (e) close the command prompt

    Method 2

    If the previous step fails then I suggest that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.

    The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

    For more information please visit the link below.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for