Just subscribed and paid up, but it doesn't appear in my account summary!
Any subscriber to the photography package for and paid, but it doesn't appear in my account summary!
Can connect to photoshop CC as a trial user, but I already paid!
What to do?
Eugene
It will take one business day for your order to be processed. check again now and then again Monday pst.
Tags: Adobe
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Hi tdeboyer,
I apologise for the inconvenience. I just checked your account and your order is still pending. It may take up to 48 hours for an order to process entirely. But, once it does, you will be able to connect and to convert the files.
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Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think. -
You have purchased a subscription from one student to the creative cloud and I want to install the software, only to be told my licensed software 30 days left in the free trial version. Why this is happening and how to fix it?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
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If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I just subscribe to indesign CC but I en version vista am and I n epeux use - what do I do?
Good afternoon
I just ordered a monthly order indesign CC but I can't install it because I have vista
What can I do
Thank you idvance
Best regards
You can cancel the order or update your system to meet the software requirements.
Return, cancel or change an Adobe order-
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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I can't know what I signed up for.
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This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
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-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Hi dylamara31,
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