kb2865939 - impossible to update.

Original title: kb2865939

can not update this update

Hello

1 have had any changes made on the computer before the show?

2. do you get an error message? If Yes, what is the full and exact error message?

View the history of update for updates failed.

See the Windows updates are installed

http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

I suggest you to return the item and run the Microsoft Fix it:

Diagnose and automatically fix common problems with Windows Update

http://support.Microsoft.com/mats/windows_update/

Please provide more information to help you best.

Tags: Windows

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