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Abdelkader

Hi john2523,

Your question does contain all the required information necessary for us to help you.

Please re - write your question, this time make sure you have all the information necessary and we will try to help.

For more information on how to ask a question, please visit the link below.

http://support.Microsoft.com/kb/555375 how to ask a question

Kind regards

Arona - Microsoft technical support engineer
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Tags: Windows

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