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Abdelkader
Hi john2523,
Your question does contain all the required information necessary for us to help you.
Please re - write your question, this time make sure you have all the information necessary and we will try to help.
For more information on how to ask a question, please visit the link below.
http://support.Microsoft.com/kb/555375 how to ask a question
Kind regards
Arona - Microsoft technical support engineer
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Tags: Windows
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