Known SSD corruption bug in Folio 13-2000 cannot create recovery due to media

My folio has been freezing and periodically showing the message "no boot drive" I followed to the critical Softpaq sp60976. I tried to create a recovery media (USB key), but it fails about 19% completion and said it cannot continue. The SSD firmware update requires a secure erase of the disk, but I won't have anything to put it back on the subject.

My computer is out of warranty of one year. Are there really no recovery, even to buying media at HP? I'll take DVDs, can I attach an external DVD drive.

Phone your nearest HP Support to order recovery media. Worldwide contact information can be found here >Contact HP

Tags: Notebooks

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