laptop Samsung

my Samsung laptop uses windows 8, which I am new too, but for some unknown reason, that my laptop now doesn't show the home screen just screen empty I can still use internet etc, but only with the help of my task manager not my home screen.  Please can someone let me know how to get that back on my laptop?

Hello Lauren,

This may occur if Explorer.exe crashes, you can restart it from the Task Manager by running "explorer.exe" - I'll ask the obvious question: have you tried to restart the laptop? It allows you to log on to the agreement but then it shows an empty office?

If so, it may be caused by something installed recently, you can view the reliability monitor tool to see what are the mistakes of your computer my have been recently (start, search, 'reliability')

If this is not possible, you can try to restart in safe mode and run a repair: http://windows.microsoft.com/en-gb/windows-8/restore-refresh-reset-pc

Hope this helps, let us know how you get on...

Tags: Windows

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