Legit or a scam? -unsolicited from Windows Live Help calls

Similar Questions

• Real or a scam proporting from Windows Support service call?

  I just got a phone call from proporting to WindowsSupport service on malicious Junk files that are uploaded to my computer.  They asked me to type EVENTVWR in my managed program and they showed me the junk e-mail and then they will remove the files for me.  I refused and said I would take direct contact with Windows - was it a call or a scam?

  I just got a phone call from proporting to WindowsSupport service on malicious Junk files that are uploaded to my computer.  They asked me to type EVENTVWR in my managed program and they showed me the junk e-mail and then they will remove the files for me.  I refused and said I would take direct contact with Windows - was it a call or a scam?

  SCAM!

• Just got an email from "Windows Live Hotmail", _ @_. _ asking me to answer in my name, password, date of birth and country.

  Received suspicious email

  Just got an email from "Windows Live Hotmail", * address email is removed from the privacy * asking me to answer in my name, password, date of birth and country.  ????  "permanent suspension" if I can't do this... links to all the pages from Microsoft including the privacy statement... I will not answer but worry that if it is a scam people.  Any thoughts?

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft would not email or call you unsolicited. Or they would know if there were any errors
  on your computer. So those are the frauds or scams to get your money or worse to steal your
  identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  ==============================================================

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://answers.Microsoft.com/en-us/windowslive

  Windows Help and how
  http://Windows.Microsoft.com/en-us/Windows/help

  Hotmail - Forums
  http://answers.Microsoft.com/en-us/windowslive/Forum/Hotmail

  Hotmail - Solutions and how additional resources
  http://Windows.Microsoft.com/en-us/Hotmail/help-center

  Hotmail - how to - FAQ
  http://Windows.Microsoft.com/en-us/Hotmail/Hotmail-how-do-i-FAQ

  Why my account is temporarily blocked?
  http://Windows.Microsoft.com/en-us/Hotmail/account-temporarily-blocked-FAQ

  What should I do if my account has been hacked?
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• is it a hoax? Please help asap-received a e-mail from Windows Live

  I got the e-mail from windows live saying that my hotmail account is disabled in the next 24 hours because of several unsuccessful connection attempts, and I need to connect safely through activation here link. I havnt had any problems of connection and afraid that my account will be disabled. Help, please?

  Looks like a scam 'possible' tent to get data from your password and id, is not?  You are wise to be wary... Hotmail is distinct from MSE must go you elsewhere.

  Support for Windows Hotmail are at http://windowslivehelp.com/product.aspx?productid=1

  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

• A message from windows live saying the acct has been hi-jacked by a hacker and they wanted our mobile phone # send a text msg to solve the problem.

  problem of pirate?

  We received a message from windows live saying the acct has been hi-jacked by a hacker and they wanted our mobile phone # send a text msg to solve the problem.  We have not so much text msging and then they want all sorts of personal information (name, DOB, address, e-mail addresses, etc.) and we do not want to do that.  is this a legitimate windows msg and is it possible that I can call someone from microsoft was finishing speaking?  Thank you.

  Hello

  That sounds like a SCAM don't respond so not! Unless you have launched the contact of its likely someone
  I'm trying in fact to steal your account and your identity. If your account has been compromised, see the
  below.

  Unfortunately the answers is a site of support of peers supported and has no real influence
  with Windows Live.

  Check with Windows Live Support and Forums

  Windows Live Mail Forums
  http://www.windowslivehelp.com/forums.aspx?ProductID=15

  Windows Live Solutions
  http://www.windowslivehelp.com/solutions.aspx?ProductID=15

  Windows Live Solution Center
  http://www.windowslivehelp.com/

  Compromised account - unauthorized account access
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• How to transfer contacts from Windows Live Mail for Firefox?

  How can I transfer my list of email contacts from Windows Live Mail, Windows Mail or Gmail for Firefox?

  You have not, doesn't Firefox by e-mail or have an address book with "contacts".

• I'm online with windows mail, but cannot send pictures from windows live photo gallery. Any suggestions?

  I can't send pictures from windows live photo gallery. It seems to go through the motions, but no e-mail messages arrive at their destination. Any help would be appreciated.

  Hello

  What version of the Windows operating system is installed on your computer?

  There seems to be a problem with the Windows Live Photo Gallery, it's better to post the same question on the Windows Live Photo Gallery portal for assistance. We have a dedicated team to help you with such questions.

  Photo Gallery Portal: http://windowslivehelp.com/product.aspx?productid=20

  Hope the information is useful.

• Hide email address when printing from Windows Live Mail

  Original title: "hide email address when printing.

  Hello
  Please how to I could hide my email address when I print a document from Windows Live Mail.
  Hassan
  Bangladesh

  Thank you for visiting the Microsoft answers community site.

  The question you have posted is related to Windows Live Mail and would be better suited in the Windows Live Solution Center.

  Please visit the link below to find a community that will support what ask you:

  http://windowslivehelp.com/forums.aspx?ProductID=15

• My recovery from Windows Live Hotmail email is more so, how do I change my password?

  My recovery from hotmail email is no more so, how do I change my password etc...

  I can't even change my email recoverry because it will send a confirmation to the old enamel.

  Hello Michael,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

   

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• How to export my contacts from Windows Live Mail on XP

  I searched for this answer for the last 2 hours.  All the answers are for Vista & Windows 7.   How to export my Windows Live Mail addresses so that I can use in Thunderbird?  I'm moving to Thunderbird because quick view is off & on display unread messages.  They watch for a few days, then stop broadcasting.  Then repeat for a few days, then stop again.  This is happening for more than a month because there was an update of the first part of the last month.
  But back to my original question.  How to export my contacts from Windows Live Mail.  When I click on the file to export and then export, there is nothing highlighted.   So, how can I get my contacts?  Or is there another way to do otherwise than through WLM >

  Thank you

  This is happening for more than a month because there was an update of the first part of the last month.

  There has been no update for WLMail 2009 since April 2010. Update do you think has affected your quick view?

  How to export my contacts from Windows Live Mail.

  Open the contacts window by clicking the address book at the foot of the folders pane. On the file menu, click export , and then select comma separated (CSV) values. If you don't see the menu bar, press ALT.

  Note that the last statement on the help page (Export contacts) is wrong: by dragging the window contacts contacts on the desktop doesn't create any kind of file. In version 12 and 15, this produces a vCard (.vcf) file for each contact, but not in the version 14 (WLMail) 2009.

  Windows Live Mail has its own support at the Windows Live Solution Centerforums. Please address any other question you may have on one of the forums on the right side of this page. You are probably asked to give your version of WLMail and Windows so that the answer may be more accurate. In WLMail to find your version of the software, a press on ALT - H. If it doesn't show you the version and the build number, press on escape to two times, and then Alt - F B.

  Noel

• When I try to send pictures from windows live photo gallery nothing happens when I click on send photos

  When I try to send pictures from windows live photo gallery nothing happens when I click on send photos

  original title: direct problem of window using the ZP window
  

  What program you use to manage your e-mail?

  Perhaps you need to choose as your default e-mail client:

  The following items may offer a few ideas:

  (555566) how to change default mail Client
  http://support.Microsoft.com/kb/555566

  (306098) OLEXP: "send to" and e-mail links do not work using
  Outlook Express as default
  http://support.Microsoft.com/default.aspx?scid=kb;en-us;306098

  Windows Live Photo Gallery cannot send photos and videos through the windows
  Live Mail or another email clients does not open
  http://www.windowslivehelp.com/solution.aspx?SolutionID=168dd26d-2292-46df-9b07-a293966f5379

• Cannot send the email from windows live - windows 7

  All of a sudden I can't send the email from windows live - windows 7

  And you ask a question of Windows 7 in a Windows XP forum?

  View all Windows Live and Hotmail questions in the appropriate forum found here:
  http://windowslivehelp.com/

• Whenever I have shut down my computer, I am disconnected from Windows Live Messanger and must manually connect at the beginning of my next session.

  Question asked by Neil Clark (me)
   
  I selected the option Connect automatically in Windows Live Messenger when I turn my computer. Whenever I have shut down my computer, I am disconnected from Windows Live Messanger and must manually connect at the beginning of my next session.

   

  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
   
  Sunday, August 22, 2010 01:54

   

  Windows Live K - Ann C response.

   

  Hi Neil,

  This error occurs usually when a record has been changed when an update has been performed on your computer. To resolve this issue, follow these steps:

  
  Important: before you edit the registry, make sure to save, to understand how to restore the registry if a problem occurs.

  Warning: If you use the correct registry editor, you may cause serious problems may require you to reinstall your operating system. Microsoft does not guarantee that you can solve problems that result from the use of the Publisher of the registry incorrectly. Use the registry edit at your own risk.

  
  BACKUP REGISTRY KEYS:

  1. click on Start, click on run

  2. type regedit and click Ok

  3. in the registry editor window, click desktop on the left side to make sure that you backup all the registry keys.

  4. click on file and click on export

  5. save the file on your desktop or in your desired location. It will have the default extension (* .reg) to back up the registry.

  6. If you want to restore a file to the registry, in the Registry Editor window, click file and click Import

  7. navigate to the location and find the name of the file with the .reg extension and click Open.

  Note: you will be prompted that importation has been properly registered in the register.

  
  TROUBLESHOOTING STEPS:

  1. open the registry editor by clicking on Start, then run. Type regedit and then click OK.

  2 open the user Shell Folders folder. To do this, click on the + sign of each of the products listed below.

  a. click on the [] sign + next to HKEY_CURRENT_USER

  b. scroll and click on the [] sign + next to Software

  c. scroll down and click on the [+] sign next to Microsoft

  d. scroll down and click on the [+] sign next to Windows

  e. scroll down and click on the [+] sign next to CurrentVersion

  f. scroll and click on the [] sign + next to the Explorer

  3. click on the User Shell Folders. A list of entries appears on the right side. Double-click AppData.

  4. the value data, type the following entry, and then click OK: %USERPROFILE%\Application Data

  5. close the Windows Registry Editor and restart your computer.

  Thank you

  K Ann C.

   

  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

   
  Thursday, August 26, 2010 09:27

   

  Response from Neil Clark

   

  Hi K - Ann,

  Thank you for the above information.

  I followed you instruction to back up the registry keys, but when I followed step number 7. Navigate to the location and look for the name of the file with the .reg extension and click Open, the message of answers that I received from the registry editor has been as follows: -.

  Impossible to import C:\Documents and Settings\Compaq_Owner\My Documents\My Backup\Backup260910.reg of register: not all data was successfully written to the registry.  Some keys are open by the system or my other processes.
  
  So I closed my computer and restarted. I then followed your instructions again (this time save the backup of the registry to a member in the same library, called "Backup260910bkup"

  Yet once, when I followed the number of the step 7. Navigate to the location and look for the name of the file with the .reg extension and click Open, the message of answers that I received from the registry editor has been as follows: -.

  Impossible to import C:\Documents and Settings\Compaq_Owner\My Documents\My Backup\Backup260910bkup.reg of register: not all data was successfully written to the registry.  Some keys are open by the system or my other processes.

  Can you tell me what I need to do to work around this problem of backup of the registry?

  I look forward to receiving your response.

  Thank you

  Neil Clark.

   
  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
  Monday, August 30, 2010 22:19

   

  Response of Windows Live Mechell P.

  Posted by Neil Clark

   

  Impossible to import C:\Documents and Settings\Compaq_Owner\My Documents\My Backup\Backup260910bkup.reg of register: not all data was successfully written to the registry.  Some keys are open by the system or my other processes.

  For this error, you must contact the Support Windows via Microsoft answers Forum link below:
  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=4

  Thank you
  Mechell P.

  Hi NeilRClark,

  When a registry key is blocked from change, the user can also run a. Registry Registry REG entries to merge the registry keys, values or the value in the system registry data, with the following permission denied error message:

  Cannot import RegistrationEntries.reg. Not all data was successfully written to the registry. Some keys are open by the system or other processes.

  To solve this problem, the ownership and grant full control (read and write) permissions and rights on the protected system registry key.

  Check out this link to do the same thing:

  How to capture a file or a folder in Windows XP

  To take ownership of a file or folder

• I'm disconnected from Windows Live Messanger

  Question of Neil Clark

  I selected the option Connect automatically in Windows Live Messenger when I turn my computer. Whenever I have shut down my computer, I am disconnected from Windows Live Messanger and must manually connect at the beginning of my next session.

   
  Windows Live K - Ann C response.
   
  Hi Neil,

  This error occurs usually when a record has been changed when an update has been performed on your computer. To resolve this issue, follow these steps:

  
  Important: before you edit the registry, make sure to save, to understand how to restore the registry if a problem occurs.

  Warning: If you use the correct registry editor, you may cause serious problems may require you to reinstall your operating system. Microsoft does not guarantee that you can solve problems that result from the use of the Publisher of the registry incorrectly. Use the registry edit at your own risk.

  
  BACKUP REGISTRY KEYS:

  1. click on Start, click on run

  2. type regedit and click Ok

  3. in the registry editor window, click desktop on the left side to make sure that you backup all the registry keys.

  4. click on file and click on export

  5. save the file on your desktop or in your desired location. It will have the default extension (* .reg) to back up the registry.

  6. If you want to restore a file to the registry, in the Registry Editor window, click file and click Import

  7. navigate to the location and find the name of the file with the .reg extension and click Open.

  Note: you will be prompted that importation has been properly registered in the register.

  
  TROUBLESHOOTING STEPS:

  1. open the registry editor by clicking on Start, then run. Type regedit and then click OK.

  2 open the user Shell Folders folder. To do this, click on the + sign of each of the products listed below.

  a. click on the [] sign + next to HKEY_CURRENT_USER

  b. scroll and click on the [] sign + next to Software

  c. scroll down and click on the [+] sign next to Microsoft

  d. scroll down and click on the [+] sign next to Windows

  e. scroll down and click on the [+] sign next to CurrentVersion

  f. scroll and click on the [] sign + next to the Explorer

  3. click on the User Shell Folders. A list of entries appears on the right side. Double-click AppData.

  4. the value data, type the following entry, and then click OK: %USERPROFILE%\Application Data

  5. close the Windows Registry Editor and restart your computer.

  Thank you

  K Ann C.

  Response from Neil Clark

  Hi K - Ann,

  Thank you for the above information.

  I followed you instruction to back up the registry keys, but when I followed step number 7. Navigate to the location and look for the name of the file with the .reg extension and click Open, the message of answers that I received from the registry editor has been as follows: -.

  Impossible to import C:\Documents and Settings\Compaq_Owner\My Documents\My Backup\Backup260910.reg of register: not all data was successfully written to the registry.  Some keys are open by the system or my other processes.
  
  So I closed my computer and restarted. I then followed your instructions again (this time save the backup of the registry to a member in the same library, called "Backup260910bkup"

  Yet once, when I followed the number of the step 7. Navigate to the location and look for the name of the file with the .reg extension and click Open, the message of answers that I received from the registry editor has been as follows: -.

  Impossible to import C:\Documents and Settings\Compaq_Owner\My Documents\My Backup\Backup260910bkup.reg of register: not all data was successfully written to the registry.  Some keys are open by the system or my other processes.

  Can you tell me what I need to do to work around this problem of backup of the registry?

  I look forward to receiving your response.

  Thank you

  Neil Clark.

  Mechell response P.

  For this error, you must contact the Support Windows via Microsoft answers Forum link below:
  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=4

  Thank you
  Mechell P.

  Hello
   
   
  I recommend you ask your question on the dedicated Windows Live forums.

  Here is the link to the Windows Live Messenger category.
  http://windowslivehelp.com/forums.aspx?ForumID=775a2bc4-f894-4e9c-9f51-b155bbddf8d3

  I hope this helps.

• Error 0 x 80280008 occurs when you try to install updates from Windows Live 2011 on my computer.

  0 80280008 error occurs when you try to install updates from Windows Live 2011 on my computer. He tells me that I already have the flavor of different construction of Windows Live. He tells me that if I want to install this version, I need to uninstall the version currently installed on my computer. I don't want this new version, or is my current version very well? How to uninstall version current/how know what my current version?

  You can find support for the installation/uninstall/upgrade Windows Live Essentials in this forum: http://answers.microsoft.com/en-us/windowslive/forum/wlinstall

  Tip: Windows Live Essentials, not Windows Update, not prompt you to upgrade (update) to Windows Live Essentials 2011 QFE3 (v15.4.3555.0308).

  The upgrade is mandatory since mid 2012. See http://answers.microsoft.com/en-us/windowslive/forum/messenger-wlinstall/mandatory-update-to-windows-live-essentials-is-now/0816b1b7-71ff-44f7-8d74-52505bbbf290?page=32#LastReply