License of Adobe Acrobat Reader, crashes my computer?
I am trying to open PDF files already on my computer but in recent weeks there are license of the Reader Acrobat keeps popping up and no matter how I try (down arrow, etc.) do scroll down to the "I agree" button in order to delete it, I can't have that button. Because the license agreement is blocked my access online, I keep having to restart my computer! Suggestions are welcome!
Hi terra49569658,
Uninstall the drive, reboot your system & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution.
I would like to know if it works.
Kind regards
Nicos
Tags: Acrobat
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Hi Abhishek,
I followed your instructions and none of it worked. I had to uninstall Acrobat Reader and then update my version of the window. After that I downloaded Acrobat Reader again and it worked. Thanks again for your help.
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Hi silky4_98,
I consider this a case of corrupt preferences. I will suggest you to do a new installation of the Reader application on your computer.
Please, try the following:
Please delete your temp folder by going to %Temp%
Disable any AntiVirus or firewall for the installation process.
Remove the drive by using the cleaning tool. Download Adobe Reader and Acrobat tool - Adobe Labs
Reinstall it from Offline Installer. Adobe - Adobe Acrobat Reader DC Distribution
Restart your computer after installation
I would like to know if it works.
Thank you
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Software Adobe acrobat reader crashes on windows 8.1 x 64 when you use the search function. Please help it is extremely annoying
Hi rikusg98319732,
I will suggest you to perform a clean reinstall of the reader.
Delete using the cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs
Install from here: http://get.adobe.com/reader/enterprise/
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Hi John,.
It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.
A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.
It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.
I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.
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Hello
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Here is the latest of many dumps.
This application is completely unusable. None of the tools do anything other than the accident of the application.
I'd like to see it fixed, but I do not have "Preview" from Apple to use until it happens.
In addition, Adobe Reader XI for Mac (AdbeRdr11010_en_US) prints or the other.
No dialog box print at all, just don't like Adobe Acrobat Reader DC for Mac.
But it crashes less often.
Process: AdobeReader [35950]
Path: / Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader
ID: com.adobe.Reader
Version: 15.008.20082 (15.008.20082)
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible: AdobeReader [35950]
User ID: 501
Date/time: 2015-10-02 21:00:42.526-0400
OS version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: 8CC53893-6145-96BD-D1CB-C68DE1F3C1CE
Sleep/wake UUID: C21D912D-698F-4877-93F2-DE05DCBF7C75
Time since started awake: 1000000 seconds
Wake time: 180000 seconds
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000
VM regions close to 0:
->
B 000000010135, 000 - 000000010135e000 [12K] __TEXT r-x/rwx SM = COW/Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.adobe.Acrobat.framework 0 x 0000000101675420 AcroSecurityBailOutImpl + 1057533
1 com.adobe.Acrobat.framework 0 x 0000000101675578 AcroSecurityBailOutImpl + 1057877
2 com.adobe.Acrobat.framework 0x00000001016aa1f3 AcroSecurityBailOutImpl + 1274064
3 com.adobe.Acrobat.framework 0x00000001016ab45e AcroSecurityBailOutImpl + 1278779
4 com.adobe.Acrobat.framework 0x00000001016aba99 AcroSecurityBailOutImpl + 1280374
5 com.adobe.Acrobat.framework 0x000000010169bef0 AcroSecurityBailOutImpl + 1215949
6 com.adobe.Acrobat.framework 0x000000010166dd8f AcroSecurityBailOutImpl + 1027180
7 com.adobe.Acrobat.framework 0x000000010166e091 AcroSecurityBailOutImpl + 1027950
8 com.adobe.Acrobat.framework 0 x 0000000101674106 AcroSecurityBailOutImpl + 1052643
com.adobe.Acrobat.framework 9 0x0000000101684ff4 AcroSecurityBailOutImpl + 1122001
10 libdispatch.dylib 0x00007fff91806323 _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x00007fff91801c13 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff9180dcbf _dispatch_main_queue_callback_4CF + 861
13 com.apple.CoreFoundation 0x00007fff92aec3f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
14 com.apple.CoreFoundation 0x00007fff92aa768f __CFRunLoopRun + 2159
15 com.apple.CoreFoundation 0x00007fff92aa6bd8 CFRunLoopRunSpecific + 296
16 com.apple.HIToolbox 0x00007fff9328b56f RunCurrentEventLoopInMode + 235
17 com.apple.HIToolbox 0x00007fff9328b2ea ReceiveNextEventCommon + 431
18 com.apple.HIToolbox 0x00007fff9328b12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
19 com.apple.AppKit 0x00007fff8e97a8ab _DPSNextEvent + 978
20 com.apple.AppKit 0x00007fff8e979e58-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 346
21 com.apple.AppKit 0x00007fff8e96faf3-[NSApplication run] + 594
22 com.adobe.Acrobat.framework 0x000000010136eb18 RunAcrobat + 5628
23 com.adobe.Acrobat.framework 0x000000010136d608 RunAcrobat + 236
24 com.adobe.Reader 0x000000010135ccb2 main + 86
25 com.adobe.Reader 0x000000010135cc54 start + 52
Thread 1: dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0x00007fff89516232 kevent64 + 10
1 libdispatch.dylib 0x00007fff91804a6a _dispatch_mgr_thread + 52
Thread 2: Dispatch queue: NSOperationQueue 0 x 618000233980: NSOperation 0x618000233a00 (QOS: initiated)
0 libsystem_kernel.dylib 0x00007fff8951548a __semwait_signal + 10
1 com.apple.Foundation 0x00007fff92276690 + [NSThread sleepForTimeInterval:] + 154
2 com.adobe.Acrobat.framework 0x0000000101ecaa72 AcroSecurityBailOutImpl + 9795919
3 com.apple.Foundation 0x00007fff92224b3c-[__NSOperationInternal _start:] + 653
4 com.apple.Foundation 0x00007fff92224613 __NSOQSchedule_f + 184
5 libdispatch.dylib 0x00007fff91801c13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff91805365 _dispatch_queue_drain + 1100
7 libdispatch.dylib 0x00007fff91806ecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x00007fff918046b7 _dispatch_root_queue_drain + 463
libdispatch.dylib 9 _dispatch_worker_thread3 + 91 0x00007fff91812fe4
10 libsystem_pthread.dylib 0x00007fff93f7fa9d _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff93f7d3dd start_wqthread + 13
3 wire:
0 libsystem_kernel.dylib 0x00007fff8951594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93f7d3dd start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff89515136 __psynch_cvwait + 10
1 com.adobe.AGM 0x0000000103593a92 AGMMessageQueueImpl::Pull() + 68
2 com.adobe.AGM 0x00000001035939cd AGMWorkQueueTask::operator()() + 73
3 com.adobe.AGM 0x000000010392bc23 boost: (anonymous namespace): thread_proxy(void*) + 136
4 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Wire 5:
0 libsystem_kernel.dylib 0x00007fff89515136 __psynch_cvwait + 10
1 com.adobe.AGM 0x0000000103593a92 AGMMessageQueueImpl::Pull() + 68
2 com.adobe.AGM 0x00000001035939cd AGMWorkQueueTask::operator()() + 73
3 com.adobe.AGM 0x000000010392bc23 boost: (anonymous namespace): thread_proxy(void*) + 136
4 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Line 6:
0 libsystem_kernel.dylib 0x00007fff89515136 __psynch_cvwait + 10
1 com.adobe.AGM 0x0000000103593a92 AGMMessageQueueImpl::Pull() + 68
2 com.adobe.AGM 0x00000001035939cd AGMWorkQueueTask::operator()() + 73
3 com.adobe.AGM 0x000000010392bc23 boost: (anonymous namespace): thread_proxy(void*) + 136
4 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Line 7:
0 libsystem_kernel.dylib 0x00007fff895104de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8950f64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff92aa7eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff92aa737b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff92aa6bd8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8ea4256b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8951594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93f7d3dd start_wqthread + 13
Wire 9:
0 libsystem_kernel.dylib 0x00007fff89515136 __psynch_cvwait + 10
1 com.adobe.Acrobat.framework 0x000000010169151f AcroSecurityBailOutImpl + 1172476
2 com.adobe.Acrobat.framework 0x0000000101681c77 AcroSecurityBailOutImpl + 1108820
3 com.adobe.Acrobat.framework 0x0000000101f4125f AcroSecurityBailOutImpl + 10281276
4 com.adobe.Acrobat.framework 0x000000010167c7f3 AcroSecurityBailOutImpl + 1087184
5 com.adobe.Acrobat.framework 0x000000010168bcf4 AcroSecurityBailOutImpl + 1149905
6 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8951621a kevent + 10
1 com.adobe.Acrobat.framework 0x00000001025c04bd AcroSecurityBailOutImpl + 17093530
2 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Wire 11:
0 libsystem_kernel.dylib 0x00007fff89515136 __psynch_cvwait + 10
1 com.adobe.Acrobat.framework 0 x 0000000102655309 AcroSecurityBailOutImpl + 17703398
2 com.adobe.Acrobat.framework 0 x 0000000102654280 AcroSecurityBailOutImpl + 17699165
3 com.adobe.Acrobat.framework 0x00000001026523d7 AcroSecurityBailOutImpl + 17691316
4 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
12 wire:
0 libsystem_kernel.dylib 0x00007fff89515136 __psynch_cvwait + 10
1 com.adobe.Acrobat.framework 0 x 0000000102655309 AcroSecurityBailOutImpl + 17703398
2 com.adobe.Acrobat.framework 0 x 0000000102654280 AcroSecurityBailOutImpl + 17699165
3 com.adobe.Acrobat.framework 0x00000001026523d7 AcroSecurityBailOutImpl + 17691316
4 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Line 13:
0 libsystem_kernel.dylib 0x00007fff8951051a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x00000001025c5b2f AcroSecurityBailOutImpl + 17115660
2 com.adobe.Acrobat.framework 0x00000001025c68f2 AcroSecurityBailOutImpl + 17119183
3 com.adobe.Acrobat.framework 0x00000001025c6be5 AcroSecurityBailOutImpl + 17119938
4 com.adobe.Acrobat.framework 0x00000001025c668c AcroSecurityBailOutImpl + 17118569
5 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8951051a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x00000001025c5b2f AcroSecurityBailOutImpl + 17115660
2 com.adobe.Acrobat.framework 0x00000001025c68f2 AcroSecurityBailOutImpl + 17119183
3 com.adobe.Acrobat.framework 0x00000001025c6be5 AcroSecurityBailOutImpl + 17119938
4 com.adobe.Acrobat.framework 0x00000001025c668c AcroSecurityBailOutImpl + 17118569
5 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Line 15:
0 libsystem_kernel.dylib 0x00007fff8951051a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x00000001025c5b2f AcroSecurityBailOutImpl + 17115660
2 com.adobe.Acrobat.framework 0x00000001025c68f2 AcroSecurityBailOutImpl + 17119183
3 com.adobe.Acrobat.framework 0x00000001025c6be5 AcroSecurityBailOutImpl + 17119938
4 com.adobe.Acrobat.framework 0x00000001025c668c AcroSecurityBailOutImpl + 17118569
5 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
16 wire:
0 libsystem_kernel.dylib 0x00007fff8951051a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x00000001025c5b2f AcroSecurityBailOutImpl + 17115660
2 com.adobe.Acrobat.framework 0x00000001025c68f2 AcroSecurityBailOutImpl + 17119183
3 com.adobe.Acrobat.framework 0x00000001025c6be5 AcroSecurityBailOutImpl + 17119938
4 com.adobe.Acrobat.framework 0x00000001025c668c AcroSecurityBailOutImpl + 17118569
5 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8951594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93f7d3dd start_wqthread + 13
18 wire:
0 libsystem_kernel.dylib 0x00007fff895104de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8950f64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff92aa7eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff92aa737b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff92aa6bd8 CFRunLoopRunSpecific + 296
5 com.adobe.AcrobatPlugin.EFS 0x000000010b73941b 0x10b71f000 + 107547
6 com.apple.Foundation 0x00007fff92209e92 __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
libsystem_pthread.dylib 9 0x00007fff93f7d3ed thread_start + 13
Line 19:
reading libsystem_kernel.dylib 0 0x00007fff89516682 + 10
1 com.adobe.Acrobat.framework 0x000000010167d8e6 AcroSecurityBailOutImpl + 1091523
2 com.adobe.Acrobat.framework 0x00000001016886a4 AcroSecurityBailOutImpl + 1136001
3 com.adobe.Acrobat.framework 0x000000010167c7f3 AcroSecurityBailOutImpl + 1087184
4 com.adobe.Acrobat.framework 0x000000010168bcf4 AcroSecurityBailOutImpl + 1149905
5 libsystem_pthread.dylib 0x00007fff93f8005a _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff93f7ffd7 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff93f7d3ed thread_start + 13
Thread 0 crashed with X 86 State of Thread (64-bit):
Rax: 0 x 0000000000000000 rbx: 0x0000610000a577f0 rcx: 0x000061800023c130 rdx: 0x00007fff5e8a2fe0
RDI: 0x00007fab931922a8 rsi: 0x000061800000b110 PBR: RER 0x00007fff5e8a2f30: 0x00007fff5e8a2e80
R8: r9 0x0 0000000000000063: x 0000000000000000 r10: 0x7fffffffffffffff r11: 0x000000ffffe09ba0
R12: 0x00007fff5e8a2e80 r13: 0x00007fff5e8a2ec8 r14: 0x0000618000daad78 r15: 0x00007fff5e8a2fe0
RIP: 0 x 0000000101675420 rfl: 0 x 0000000000010297 cr2: 0 x 0000000000000000
Logical CPU: 2
Error code: 0 x 00000004
Trap number: 14
Binary images:
0x10135b000 - 0x10135dfff + com.adobe.Reader (15.008.20082 - 15.008.20082) < 8CE449E9-590A-3F75-9205-E72C6F80E241 >/Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader
0 x 101363000 - 0x103156ff7 + com.adobe.Acrobat.framework (15.008.20082 - 15.008.20082) < 631EA1E9-396B-3DE6-813F-8878C82EF962 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0 x 103420000 - 0x10356dff7 + com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) < DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0 x 103586000 - 0x103b84ff7 + com.adobe.AGM (AdobeAGM 4.30.58.1 - 4.30.58.1) < 9DBDB005-69B4-35EE-AF36-955318F609D1 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10406d000 - 0x10408cfff + com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) < AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10409b000 - 0x1043c0ff7 + com.adobe.CoolType (AdobeCoolType 5.14.05.34653 - 5.14.05.34653) < F790D582-E738-3012-9426-CBA7CA2E73D6 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10440c000 - 0x10440eff3 com.apple.SafariServices.framework (10601 - 10601.1.56.2) /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariServices < 7E79E3CB-E567-3122-AEC5-1C6C0EC0A7B8 >
0 x 107015000 - 0x10703cff7 + com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) < 4F41AFEC-269C-36D3-8160-93FD31B67206 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0 x 109535000 - 0x109559ff7 + com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.9.0.33931 - 3.9.0.33931) < FC64B09E-8B23-3E05-B03A-5CB9BFB60586 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x1097ee000 - 0x109866fff + com.adobe.AcroSQLite (AcroSQLite - 1.0.0) < B8A1E179-DE94-366A-851F-BCCA4313ABC8 >/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0 x 109871000 - 0x10991dfff ColorSyncDeprecated.dylib (442) < 3518239D-60D5-39AF-A68C-E7B12564103C > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x10b71f000 - 0x10b749fff + com.adobe.AcrobatPlugin.EFS (15.008.20082 - 15.008.20082) < 65EC6EDE-7A2F-3D63-8976-EFB407DBFD1F >/Applications/Adobe Acrobat Reader DC.app/Contents/Plugins/EFS.acroplugin/Contents/MacOS/EFS
0x10b760000 - 0x10b760fef + cl_kernels (?) < 852374A1-24E3-4CA6-8823-7610D62CCA15 > cl_kernels
0x10b76f000 - 0x10b76fff5 + cl_kernels (?) < A1D012E2-E082-45DA-BFD1-12821CE65BD6 > cl_kernels
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0x7fff95e83000 - 0x7fff95e89ff7 com.apple.XPCService (< AA4A5393-1F5D-3465-A417-0414B95DC052 > /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService 2.0 - 1).
0x7fff96076000 - 0x7fff960c2fff com.apple.corelocation /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation < 8825B3E2-E053-3E01-AE31-793443962D06 > (1486.17 - 1615.24)
0x7fff960df000 - 0x7fff960e1fff com.apple.EFILogin /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin < 3BA837D8-94F5-3240-9CF7-E40DC2808446 > (2.0 - 2)
0x7fff96164000 - 0x7fff9617eff3 com.apple.Ubiquity /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity < DF56A657-CC6E-3BE2-86A0-71F07127724C > (1.3 - 313)
0x7fff9617f000 - 0x7fff96188fff com.apple.DisplayServicesFW (2, 9 - 372.1) < 30E61754-D83C-330A-AE60-533F27BEBFF5 > /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff96189000 - 0x7fff9618aff3 libSystem.B.dylib (1213) < 1866C519-C5F3-3D09-8C17-A8F703664521 > /usr/lib/libSystem.B.dylib
0x7fff9618e000 - 0x7fff9620fff7 com.apple.CoreUtils /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils < 3808CBC5-1DF1-3821-8AAE-57C30D4F514B > (1.1 - 110.1)
0x7fff96210000 - 0x7fff96212fff (11.1.2) libCVMSPluginSupport.dylib < 1C5C1757-67F1-3C23-90EF-643619A0E7DC > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff9631b000 - 0x7fff96326ff7 com.apple.DirectoryService.Framework /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService < F5B30ACE-57D9-31EA-82F9-98F175B277D1 > (10.10 - 187)
0x7fff96327000 - 0x7fff96357ff3 com.apple.GSS /System/Library/Frameworks/GSS.framework/Versions/A/GSS < 97F2A028-44CF-3188-B863-F4EEB39CBDBD > (4.0 - 2.0)
0x7fff963ba000 - 0x7fff9667dff7 com.apple.WebKit (10600 - 10600.8.9) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit < 8EE5A9F9-DE98-3202-92C0-23F6E6E5E274 >
0x7fff966cb000 - 0x7fff96935ff7 com.apple.imageKit (2.6.1 - 850) < 612201FE-768E-386B-82E3-764038B40120 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x7fff96936000 - 0x7fff969c2fe7 (1044.40.1) libsystem_c.dylib < F0635E0F-FE4B-34DB-ACF9-A58C1E9070E9 > /usr/lib/system/libsystem_c.dylib
0x7fff969c5000 - 0x7fff969fcffb com.apple.LDAPFramework (2.4.28 - 194,5) < CAFB9695-000F-34EA-8DF5-09996929C26A > /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff96a13000 - 0x7fff96a20ff3 com.apple.ProtocolBuffer (1 - 228.0.1) /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer < 3429EB06-9F0E-355F-B9AB-F72879177398 >
0x7fff96a21000 - 0x7fff96a29fff libMatch.1.dylib (24) < C917279D-33C2-38A8-9BDD-18F3B24E6FBD > /usr/lib/libMatch.1.dylib
0x7fff96a2a000 - 0x7fff96a5cff3 com.apple.frameworks.CoreDaemon /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon < C6DB0A07-F8E4-3837-BCA9-225F460EDA81 > (1.3 - 1.3)
0x7fff96a6a000 - 0x7fff96a6bfff liblangid.dylib (117) < B54A4AA0-2E53-3671-90F5-AFF711C0EB9E > /usr/lib/liblangid.dylib
0x7fff96a6c000 - 0x7fff96b01ff7 com.apple.ColorSync (4.9.0 - 4.9.0) < 9150C2B7-2E6E-3509-96EA-7B3F959F049E > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff96b02000 - 0x7fff96b05fff com.apple.help (1.3.3 - 46) < CA4541F4-CEF5-355C-8F1F-EA65DC1B400F > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/aide
0x7fff96b52000 - 0x7fff96c61ff3 com.apple.desktopservices (1.9.3 - 1.9.3) < FEE11342-5BC4-37A7-8169-DA48BE17B9C9 > /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff96cc6000 - 0x7fff96cd8ff7 libsasl2.2.dylib (194.1) < 35371406-75EF-304A-A073-956C40373555 > /usr/lib/libsasl2.2.dylib
0x7fff96d5f000 - 0x7fff96d64fff com.apple.DiskArbitration /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration < 0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9 > (2, 6 - 2.6)
0x7fff96d65000 - 0x7fff96e28ff7 libvMisc.dylib (516) < 21497A28-8DCB-3EB8-BDAC-93C93382B0AA > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff96fb0000 - 0x7fff96fb7fff com.apple.network.statistics.framework (1.2-1) < 61B311D1-7F15-35B3-80D4-99B8BE90ACD9 > /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/NetworkStatistic s
0x7fff97052000 - 0x7fff97053fff libDiagnosticMessagesClient.dylib (100) < 2EE8E436-5CDC-34C5-9959-5BA218D507FB > /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9707d000 - 0x7fff970b6fff com.apple.AirPlaySupport /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySupport < A7730005-A538-30E8-815B-727957D74C89 > (2.0 - 215.18)
0x7fff970b7000 - 0x7fff970e0ffb libxslt.1.dylib (13) < AED1143F-B848-3E73-81ED-71356F25F084 > /usr/lib/libxslt.1.dylib
0x7fff970fb000 - 0x7fff97106fff (60061.30.1) libcommonCrypto.dylib < E789748D-F9A7-3CFF-B317-90DF348B1E95 > /usr/lib/system/libcommonCrypto.dylib
0x7fff97107000 - 0x7fff97109ff7 libsystem_coreservices.dylib (9) < 41B7C578-5A53-31C8-A96F-C73E030B0938 > /usr/lib/system/libsystem_coreservices.dylib
0x7fff9710a000 - 0x7fff9710afff com.apple.audio.units.AudioUnit /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit < E5335492-7EFE-31EA-BE72-4A9CEE68D58E > (1.12 - 1.12)
0x7fff9710b000 - 0x7fff97111fff (72.20.1) libsystem_trace.dylib < 840F5301-B55A-3078-90B9-FEFFD6CD741A > /usr/lib/system/libsystem_trace.dylib
0x7fff97112000 - 0x7fff9711aff3 com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) < 84F79D3E-7B5E-3C93-8479-35794A3F125E > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framewor k/Versions/A/FSEvents
0x7fff971c8000 - 0x7fff971d9fff libcmph.dylib (1) < 46EC3997-DB5E-38AE-BBBB-A035A54AD3C0 > /usr/lib/libcmph.dylib
0x7fff971da000 - 0x7fff9721bfff libGLU.dylib (11.1.2) < 2BA52A8D-ED35-3D86-B2D6-41479969C96D > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff9726c000 - 0x7fff9727dff7 libz.1.dylib (55) < 88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1 > /usr/lib/libz.1.dylib
0x7fff9727e000 - 0x7fff972aeff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD < 3E51287C-E97D-3886-BE88-8F6872400876 >
0x7fff972af000 - 0x7fff972afff7 libunc.dylib (29) < 5676F7EA-C1DF-329F-B006-D2C3022B7D70 > /usr/lib/system/libunc.dylib
0x7fff972b0000 - 0x7fff972b2fff libRadiance.dylib (1239) < 648BCB0C-55B5-3197-8F5F-81D5994B4EE7 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff97551000 - 0x7fff9756aff3 com.apple.openscripting (1.6.4 - 162.2) < BF79207B-C762-346D-8FF0-3DDCECC9E9E2 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x7fff9756b000 - 0x7fff97601ff7 com.apple.cloudkit.CloudKit (283.67.4 - 283.67.4) /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit < EA6E4B2C-A3AA-3636-B9C3-F61D3EFFB82B >
0x7fff97602000 - 0x7fff978e9ffb com.apple.CoreServices.CarbonCore (1108.6 - 1108.6) < 8953580E-7857-33B2-AA64-98296830D3A8 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff978ef000 - 0x7fff978fbff7 com.apple.OpenDirectory /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory < D993F138-DAD1-3640-94DE-8C9FEFBF158D > (10.10 - 187)
0x7fff9797b000 - 0x7fff979edfff com.apple.framework.IOKit (2.0.2 - 1050.20.2) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit < 09C0518C-90DF-3FC3-96D6-34D35F72C8EF >
0x7fff979ee000 - 0x7fff97a0afff com.apple.GenerationalStorage (2.0 - 209.11) < 9FF8DD11-25FB-3047-A5BF-9415339B3EEC > /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt storm
0x7fff97a0b000 - 0x7fff97a2cfff com.apple.framework.Apple80211 (10.3 - 1030.71.6) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 < C0A17391-5C8B-34B1-BD46-8D644AB57DE0 >
0x7fff97a30000 - 0x7fff97a3eff7 com.apple.opengl (11.1.2 - 11.1.2) < 5F355713-4637-33CD-9CBA-4B4CA43FB0FE > /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97a3f000 - 0x7fff97e4cff7 libLAPACK.dylib (1128) < F9201AE7-B031-36DB-BCF8-971E994EF7C1 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff97e4d000 - 0x7fff97e75fff (459.40.1) libsystem_info.dylib < 2E16C4B3-A327-3957-9C41-143911979A1E > /usr/lib/system/libsystem_info.dylib
0x7fff97ea6000 - 0x7fff97fbdfe7 libvDSP.dylib (516) < DFEDB210-49D1-3803-88A2-C61DB6A45C3D > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff97ff4000 - 0x7fff97ff9ff7 libmacho.dylib (862) < 126CA2ED-DE91-308F-8881-B9DAEC3C63B6 > /usr/lib/system/libmacho.dylib
0x7fff97ffa000 - 0x7fff9802dfff com.apple.MediaKit /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit < 2912E5C2-085F-3FE2-8531-23B6E894B0F0 > (757.2 - 16)
0x7fff98067000 - 0x7fff98069fff com.apple.CoreDuetDebugLogging (1.0-1) /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/CoreDuetDebug < 9A6E5710-EA99-366E-BF40-9A65EC1B46A1 > logging
0x7fff9806a000 - 0x7fff9815cff7 libiconv.2.dylib (42) < 2A06D02F-8B76-3864-8D96-64EF5B40BC6C > /usr/lib/libiconv.2.dylib
0x7fff9815d000 - 0x7fff98177ff7 liblzma.5.dylib (7) < 1D03E875-A7C0-3028-814C-3C27F7B7C079 > /usr/lib/liblzma.5.dylib
0x7fff98178000 - 0x7fff98233ff7 com.apple.DiscRecording (9.0 - 9000.4.2) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording < 4655B4B8-523D-3AE6-92A0-8486A2258B3B >
0x7fff98234000 - 0x7fff98378ff7 com.apple.QTKit (7.7.3 - 2890.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit < 267DFB98-4959-3EDE-B76B-8B2F12F41A17 >
0x7fff98395000 - 0x7fff983a4fff com.apple.LangAnalysis (1.7.0 - 1.7.0) < D1E527E4-C561-352F-9457-E8C50232793C > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x7fff983a5000 - 0x7fff983b1fff com.apple.HelpData (2.1.4 - 90) < 02C6B7E6-1CC4-30E8-AD04-2794BECCF99C > /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff983b2000 - 0x7fff98631ffb com.apple.RawCamera.bundle /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera < EDA3D142-24EC-3661-87EB-B35F8E858A9D > (6.06 - 819)
0x7fff98632000 - 0x7fff98683ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA < 17C35538-7C2B-3735-A1B3-E8487EED0668 >
0x7fff98684000 - 0x7fff98686ff7 libutil.dylib (38) < 471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F > /usr/lib/libutil.dylib
0x7fff98687000 - 0x7fff986d6ff7 com.apple.opencl (2.4.2 - 2.4.2) < EB365E68-9965-3596-A40A-D1E372F3A9B3 > /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9871b000 - 0x7fff98728ff7 com.apple.SpeechRecognitionCore (2.1.2 - 2.1.2) < 551322E2-C1E4-3378-A218-F362985E3E3C > /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecogn itionCore
0x7fff98729000 - 0x7fff9872bff7 com.apple.securityhi (9.0 - 55006) < 2B9C0BCB-7D82-39C2-A99F-7B9E1522CDD6 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff9873b000 - 0x7fff9873dfff com.apple.loginsupport (1.0-1) < DAAD7013-A19D-3858-BFF7-DE1DAF664401 > /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.fram ework/Versions/A/loginsupport
0x7fff988ce000 - 0x7fff988cefff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices < 5BF7910B-C328-3BF8-BA4F-CE52B574CE01 > (48-48)
0x7fff988cf000 - 0x7fff9890afff com.apple.QD (301-301) < C4D2AD03-B839-350A-AAF0-B4A08F8BED77 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff9890b000 - 0x7fff9891dff7 com.apple.CoreDuetDaemonProtocol (1.0-1) < CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31 > /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/CoreDuetDae monProtocol
0x7fff9891e000 - 0x7fff9891efff com.apple.Cocoa /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa < EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8 > (6: 8-21)
0x7fff9891f000 - 0x7fff98926fff com.apple.NetFS /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS < C263C8F8-F284-3101-AC82-A97A81716063 > (6.0 - 4.0)
0x7fff98927000 - 0x7fff98941ff7 com.apple.Kerberos (< 7760E0C2-A222-3709-B2A6-B692D900CEB1 > /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 3.0 - 1).
0x7fff9896a000 - 0x7fff9896afff com.apple.CoreServices /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices < C69DA8A7-B536-34BF-A93F-1C170E2C6D58 > (62-62)
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 26
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 442760
thread_create: 0
thread_set_state: 0
Summary region VM:
ReadOnly part of libraries: Total = 294.9 M resident=303.9M(103%) swapped_out_or_unallocated=16777216.0T(5965111885824%)
Regions in writing: Total = 340.8 M written=115.7M(34%) resident=151.9M(45%) swapped_out = 4 K (0%) unallocated=188.8M(55%)
VIRTUAL FIELD TYPE
=========== =======
2048K follow-up activity
CG backup stores 8148K
Image CG 280K
CG shared images 496K
CoreGraphics 4K
CoreImage 8K
CoreUI 148 K image data
Once the kernel 8K Alloc
MALLOC 294,1 M
MALLOC (admin) 32K
242 12K memory tag
Tag 251 8K memory
OpenCL 32K
BATTERY GUARD 56.1 M
Pile of 17.7 M
VM_ALLOCATE 17.1 M
__DATA 27.0M
__IMAGE 528K
__LINKEDIT 77,0 M
__TEXT 218,0 M
__UNICODE 552K
mapped file 139.9 M
shared memory 4K
=========== =======
TOTAL OF 858,9 M
Model: iMac12, 2, IM121.0047.B21 of BootROM, 4 processors, Intel Core i5, 2.7 GHz, 20 GB, MSC 1.72f2
Graphics card: AMD Radeon HD 6770 M, AMD Radeon HD 6770 M, PCIe, 512 MB
Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120
Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120
Memory module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Airport: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0 - P2P
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 aircraft, 1 incoming serial ports
Service network: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD - 5690H
USB device: Hub
USB device: Hub
USB Device: Hub in Apple Pro Keyboard
USB device: Kensington Expert Mouse
USB device: UPS Back-UPS ARE 550 FW:840.B2. D USB FW:B2
USB device: Apple Pro Keyboard
USB Device: IR receiver
USB device: Memory card reader internal
USB device: FaceTime HD camera (built-in)
USB device: Hub
USB device: Hauppauge HD PVR
USB device: Hub BRCM2046
USB Device: USB Bluetooth host controller
FireWire devices: ST4000DM000-1F2168 0, OWC, up to 800 Mb/s
FireWire: SATA device 00, DATOptic Inc., up to 800 Mb/s
FireWire: SATA device 00, DATOptic Inc., up to 800 Mb/s
FireWire device: Travel Q, newer technology, up to 800 Mb/s
Bus crush: iMac, Apple Inc., 22.1
I FOUND THE ANSWER
Check the formatting of your boot drive.
It is case sensitive?
If so, that's your problem.
-
"Adobe Acrobat Reader DC cannot open 'amy application' because it's a non supported file type or because the file is damaged."
I received this message during indexing on my computer. I could not get the message, so I
uninstalled Adobe.
After you have uninstalled Abobe, I was able to get all my jobs and applications (with the exception of adobe files).
Then I tried to re - install Adobe, but who has turned to a complicated procedure.
There are so many choices, and there are a number of downloadable updates. What was I guess what to do? But I have chosen one of the Adobes and tried to install it.
After that I don't know what happened. All my desktop icons are now Adobe icons in place. that is The Firefox icon is now replaced by an icon of Adobe. It is the same for several other desktop program icons. (QuickTime, chrome, Internet Explorer, etc.)
When I try to open the program by clicking on it, I get the above message.
I went to the site of help from Adobe and read a complex string of instructions, including
words like '% pdf', "DWROD" and, for me, other nonsensical words and phrases.
Needless to say that the instructions were no help.
I said all that to say this. I want that my computer back. What should I do to do?
Sincerely,
Ralph Thompson
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
[If you send messages by e-mail, please turn off your "sig file" function for display]
This may help: Application, file icons change in Acrobat/Reader icon
-
I have Adobe Acrobat Reader DC on my computer. I have NEVER had trouble opening a document from this location before. All of a sudden, I wonder a PASSWORD. I went and created a password, but it does NOT work when I try to open certain documents only three 3 in Player-all OTHER documents are open without asking for a password. I tried to reset the password and tried again to open these particular documents. They are still not open!
Then I "chatted" with ADOBE and they me logged onto the Forum and told me to look for an answer I was ANable to automatically find...
What is everyone out there knows what I need to do to obtain a PASSWORD THAT WILL WORK when I try to open these 3 documents?
ALSO, what is the URL of the FORUM ADOBE?
Thank you VERY MUCH to anyone who can help me. I have urgently NEED to see these documents today, 18/05/15. Thanks again!
This isn't true at all. In fact, the specific problem of this user has been resolved when they discovered that someone has added a password security policy to their files. See: How to get and use a password that works to open several documents in Adobe Acrobat Reader DC?
If you add the password to your files yourself and then forgotten, then there is nothing that can be done using Adobe software, however.
This can be done with Adobe Reader but is not able to apply (or remove) a security strategy for PDF files.
-
How can I get my name back in there for a signature
Hello
Hello
If you are not able to reinstall the drive, you might check out the following link to do the same thing.
Adobe - Adobe Acrobat Reader DC Distribution
For steps on how to electronically sign PDF', please see this link.
https://helpx.Adobe.com/reader/using/sign-PDFs.html
Electronic signatures are automatically saved. You can choose from there and place it on the document.
In case you have lost it, you can type it in again. It ' an easy method.
Concerning
Sukrit diallo
-
Adobe Acrobat Reader DC do not load properly (and eventually crashed)
Hello
I use Win 7 64-bit version edition + Acrobat Reader DC (with the last update patch)
Problem:
1 / when I open a PDF file (from local hard drive, click directly on the PDF file), the document shows empty at the beginning, but the content will be begins to reappear (or flashing) when I started to scroll to the top & low... and finally, a message appears and says "Acrobat Reader DC has stop responding.
2 / OK, so I tried to open Acrobat Reader first (direct click on the desktop icon), the Acrobat Reader window will load (or seem to) as usual. However, all displays by default.
-The 'Home' (assumed to be in the middle of the window) menu is empty. Move the pointer across it does not help.
-The column "icon" (below the menu bar) is empty. When I say white, I mean its totally blank icons, not even grey are show.
-The "menu bar" appears correctly at some point. However, once I've moved my the mouse pointer over the menu bar, the menu (file |) Change | View etc...) disappear and does not appear. I can always click on the "menu" but the drop to the bottom of the box and the options (like files... etc) are still 'completely' white
Action performed:
-J' I have tried to uninstall and reinstall the CD player, does not help.
-J' I have tried to uninstall the CD player and re - install Reader 10 (and 11 subsequently), does not help.
Looking for some advisory expert here.
Very much appreciated.
GW.
Hey godwinwong,
Please install the continuous patch of Adobe Acrobat Reader DC of this link https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-06-2015.html for windows.
Let me know if it solves the problem.
Kind regards
Nicos -
Acrobat reader crashes on opening
Hello. Could someone possibly help me with this problem? I tried to open a document with player rather than listen to excerpts as usual and it kept crashing after the opening. I deleted the plists in preferences and byhost, uninstalled and reinstalled, but still the same problem. Recently, I had problems with the backups Time Machine to one of my external hard drives suspended. I was wondering if it was a drive problem hard intrinsic but try SpotLight reset as I read somewhere, that this could be a problem. I wonder if during the "fiddling" I mucked something upward, with acrobat reader now does not. I glued the accident below file. Thoughts would be very welcome.
Process: AdobeReader [6221]
Path: / Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader
ID: com.adobe.Reader
Version: 15.010.20056 (15.010.20056)
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible: AdobeReader [6221]
User ID: 504
Date/time: 2016-02-06 + 0000 15:25:24.073
OS version: Mac OS X 10.11.3 (15 d 21)
Report Version: 11
Anonymous UUID: 597A586E-15BF-4A75-154A-66DFD8479831
Time since started awake: 2100 seconds
Integrity of system protection: enabled
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000
Note the exception: EXC_CORPSE_NOTIFY
Try a reboot.
Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.
Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.
Isolate a problem by using a different user account
If the problem is still there, try to start safe mode using your usual account. Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.
-
Uninstall Adobe Acrobat Reader DC
I am trying to remove Adobe Acrobat Reader DC of my computer completely. I have a Mac and deleted the application itself and so erased from the trash. However, now when I look at a document on the internet, I get the following message appears: "look at a PDF of documents in this browser you should launch Adobe Acrobat Reader DC and accept the end user license agreement, and then quit and relaunch the browser." I want that my computer completely and to be able to use the web again normally. Help, please!
Hi jackiejanekaye,
To open PDF files in the web browser, you need Adobe PDF viewer plugin enabled in your web browser, which is installed during the installation of Adobe Reader.
Please install Adobe Reader Adobe - Adobe Acrobat Reader DC Distribution & accept the license agreement end user so that you are able to display PDFs in the browser.
Kind regards
Nicos
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