Lightroom Mobile app expired subscription

I spent some time with the help of Adobe via chat, as well as on the phone with him control my computer.  He says that Lightroom works fine and my subscription is very well.  However, on my Mac, Lightroom says that my Mobile subscription has expired.  I know that the Mobile subscription is not included if you have membership of education, I don't have the education version.  Of course, the Lightroom app iPad also says that my subscription has expired.  I made sure to load the Cloud creative application and not the stand-alone version which I also own.  Phone support has now given me on this forum, indicating there is nothing more he can do for me and I need someone more versed in the Mobile application.  Even though I pretend that there is a problem in the application of office or my subscription on the Adobe server.

I must stress, I this charge at work so he plans also to expired subscription, also on a Mac, the two very recent machines with the latest OS X and updates.

He worked for a very short time over the weekend, a few hours.  Lightroom on Mac now shows that it is syncing 7 photos and when I click it it shows "expired subscription.  I tried logging out creative cloud in the creative cloud app as well as in Lightroom several times

If anyone was able to meet a fix for this, I'd love to hear it.  At this point, my subscription is still very new and I can still cancel and get a full refund.

Thank you

Scott

Could you please try to re-sign-in. The status of your subscription should be correct now.

Let me know your results.

Guido

Tags: Photoshop Lightroom

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