Linking services to configuration items, Infra v8

Is there a way of setting that services only to return in a search on the call screen, are those that were associated with the one ABOVE. I looked at so that it toggles a checkbox, but I saw nothing.

Background:

We are logging the calls against the shop tills that may offer different types of services.

Until n ° 1 offers:

Purchases

Banking services

Until the no2 offers you:

Purchases

Payments on account

Banking services

Reservations

Now when you connect to a call, it will bring all services for these two cases, even if they have only the benefits described above related to them.

What is design or I do the incorreectly link?

Thank you

Merlin

We were disappointed to find that VMSM doesn't have a method of filter/link service configuration items either.

In our case, we made use of the configuration item Type and the class to try to organize our CIs into functional groups that are aligned with our services.  But there's no direct link / filter in the software 9 to my knowledge) you can do this is useful.  There is a graphical display of CI in service relationships, but its use is very difficult since it's really just a graphic ginat with "connect the dots" in every sense.  In fact, in our system of IPK we abandoned the use of the service field all together and just use the CI and the CI Type for the ticketing and routing of calls.

Tags: VMware

Similar Questions

  • I get an error, "the executable file that this service is configured to run does not implement the service" when I try to synchronize the time in Windows XP.

    After trying to fix the error of time synchronization by typing net start w32time that receipt of the message in the title.  In addition, type net stop w32time responded that the service was not working.

    Original title: the executable that this service is configured to run does not implement the service

    After checking the configuration in the registry and check or update if necessary from the link below:

    Then the time errors that I got from the command prompt window:
    Order--> net stop w32time & net start w32time
    Response--> The Windows Time service is not started.

    Order--> net start w32time
    Response--> system error 1083.
    The executable program that this service is configured to run in does not implement the service.

    --> Command w32tm/Resync /rediscover
    Response--> sending command to local computer resync...
    The following error occurred: the RPC server is unavailbale. (0x800706BA)

    Hi Mitchell_G,

    Thank you for keeping us posted.

    The steps of items offered in the previous post?

    We know if you need help. We will be happy to help you.

    Thank you.

  • How can you add more options of basic research for the Service Profile Configuration Directory profile

    In the CUCM, under Service Profile Configuration.  I created a service profile.  In the profile directory section, I can only have 3 Research Bases.  I have 6 domains I have to link them.  They are in a forest.  How can I extend the search to users?

    It is with regard to the Jabber Clients.  I can't find the users in the second research base.

    IN the LDAP authentication, it allows only 2 additional redundant LDAP servers.  Why not add each of them?

    Thank you

    Cathy

    Hi Cathy,.

    Please take a look at the following link: Jabber - config.xml

    I hope this helps.

  • Retrieves the VC objects stored in the configuration item sometimes as "notfound".

    Hello everyone, I'm storing various items of vCenter configuration (warehouses of data, networks, data centers, etc.), some stored as single values and others as a table in a configuration item.  I'm having a strange problem where sometimes the value of the object returns a string "notfound".  All extracted values of several references in the same action/workflow all work (VC returned object) or all the return "notfound".  Other value types no VC (String, number, etc.) are taken from the same configuration without problem.  There is no external event I am aware of which triggers the failures of research.

    The behavior is not entered in the log file, so I may need to raise the level of logging to see what is happening.  All objects belong to a single instance of vCenter and the vCenter service has increased in all series of workflow runtime.  I am running vCO 4.2.1 Windows version with the patch applied KB 2015178 and 5.0 U1 vSphere vCenter/hosts.

    Someone at - he seen this before?

    David Coulter | VCDX #72 | http://www.sovsystems.com | Twitter: @dcoulter_

    Yes, it is a known issues. A new version of the plugin vCenter update be would provide around mid-June. You can open a Support request if you want to get the version earlier.

    Thank you.

  • Code to change the search option to search QD on the field in the Configuration item on a specific call screen

    We have an obligation to change the search option to search QD on the field in the Configuration item on a specific call screen.

    By default, all our leaders tend to have the default value 'Client' on the field Configuration point QD.  This is the case after that they took the customer on the call screen, when they enter the CI field and press ENTER, it refreshes automatically just the IC, where the selected customer is the owner of the aircraft.

    However, on a screen specific IPK call status, we want the search Configuration option to point QD to always change the option "Config Item Title', not 'customer '.

    No idea how to change this option only if you are using this specific screen and the default value remains the same for all the other forms of appeal?

    Thanks for any help,

    Ian

    Hey Ian!

    Appearently, you can take full control over the default search with a custom script menu item. This is an example how to do this in the Custom_InCallDetails.js file:

    function CustomLoad() {
      var ciqd = da.BTN_ITEM_REFQD;
      if(ciqd){
        var etp = da.ENTITY_TYPE;
        if(etp && etp.value=='7') ciqd.DefaultMenu = "CITYPEQUICK"
        else ciqd.DefaultMenu = "CUSTQUICK";
      }
    }
    

    (change the number 7 to the entity type Ref you need)

    Unfortunately this change script default for a user permanently. So if he had put any custom value before it is crushed.

    If you need to keep the default values personalized search menu, maybe you need further customization to store the user selected value in a wrapper environment and set the value to return if necessary (just an idea).

    Best regards, Gytis

  • vCO 'Export the Package to Folder' gives some values in configuration items

    We are working on version control and release the pipeline of vCO (5.5.1/5.5.2) workflow, resources and configuration items. We would like to use 'Export Package to Folder' version control our configuration items. Problem is that the Configuration item values are not exported when using 'Export Package to Folder' even with the selected checkbox


    5.5.1/2 vCO, we proved that:

    1. Export a .package will provide the values when the box is checked .

    Screen Shot 2015-02-12 at 10.04.03 AM.jpg

    1. Export "Content to Folder" WILL NOT provide the values when the box is checked.

    Screen Shot 2015-02-12 at 10.07.32 AM.jpg


    Anyone else see this problem? Would not need correct version control values to do?

    OK, it's a bug.

    Consider opening a support request if you want it fixed urgently.

  • Update Configuration item

    Hi all

    Is it possible to udpate Configuration element in a script?

    Thank you

    Yes it is possible. Take a look in the API Explorer (on the right in high 'tools'--> "API Explorer" and research in the API for the ConfigurationElement.)

    Read an attribute of a configuration element:

    var myAttributeValue = ConfigurationElement.getAttributeWithKey ('attribute name');

    Writing an attribute value to an element of configuration:

    ConfigurationElement.setAttributeWithKey ('attribute name', myAttributeValue);

    You can also browse all the attributes of a configuration item:

    for each {(var myAttribute to ConfigurationElement.attributes)
    System.log (myAttribute.name + ":"+ myAttribute.value ");
    }
    -
    Chris
  • Need to link to install 10 items

    I bought a new computer that does not have a hard drive.  I bought the disks for 10 items just in time for my old computer.  I have the serial number on the disc packaging.

    Can you please send me a link to install 10 items on my new computer?  Thank you in advance.

    MHVPhotograply

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • vCO device 5.1.1 Configuration item cannot import of 5.1.0

    Hi all

    Try to do an upgrade on my device since 5.1.0 to 5.1.1 I have the backup of the configuration of the server, all workflows and configuration items.

    I stop the 5.1.0 device and create a new virtual machine using the 5.1.1 device, using the same IP address, although different hostname and managed to import the configuration of the server.

    Import of works of workflow, but whenever I try to import any item (or a package containing a configuration item) configuration that I get an error in the client of vCO indicating NullPointerException.

    The only difference between the 2 devices (except version), I use the latest AD plugin on the 5.1.1 instance and the 5.1.0 instance I use the most recent version prior.

    Everyone knows about this problem? It is has that anything generated in newspapers, even on the log ALL level...

    Thank you

    Dave

    PEBKAC. I have no day the client after the upgrade. Will leave this discussion here to teach me a lesson...

  • To access the values stored in the configuration item

    I change a series of workflow that uses the values stored in a table within a configuration item. The item is shared between several workflow, with being initially populated via an online form. I want to add an additional field to the user interface that will be used in workflows to other institutions.

    The workflow that fills the element, I can fill and access the values of the Interior, no problem. I can export and see the values being stored in the element. When I try and access it in another stream of work, the values appear to be blank.

    I guess I wonder how workflows would share these values are the values in the table consulted positiionally? Other that the key defined for the single value, i.e. name, they don't seem to have a unique identitier. I enclose a small snippet of the content of the element below. Thank you.

    #string #test # #string #test # # string; string # #; #Date #20130501180811-0400 #; #string #cluster - 1 #; Array # # {#} #; #string #05012013 #;

    Yes, table ellements are accessible by position / via the index.

    What values appear empty in the workflow one another? All the values stored in the configuration item, or only the extra value you add? In your statement, it seems to be an empty array (after the string "cluster-1" ').

    If possible, could prepare you a couple of sample workflows (one that fills the configuration item) and those who read it, that demonstrates the problem?

    -Ilian

  • is it possible to have a link to a specific item?

    is it possible to have a link to a specific item, or open a link that leads to the page with this element specific, as an accordion, widget. I want to be able to send a link that brings them to my page with a specific element of people open. Can I do this?

    Hi Alex,

    Please visit the following link http://forums.adobe.com/message/5106906

    The design view of selected panel will be selected/active when previewing, export or publish the site on Business Catalyst.

    Hope that answers your question.

    Kind regards

    Aish

  • Link to a page item

    Hi friends,

    I have a three point page which is in display only way...

    These are the three elements of the page,

    *) Application for business trip

    *) Request for certificate of salary

    *) Visit card application


    For these three items, I gave (in this case I show it only for business trip, the same way as the other two elements)
    *source used* : (sql query returns a single row)
    *source value or expression*: select count(*) from business_trip where employee_number=:APP_USER;
    so, of course shortly after the opening of the session in the application,

    All these three elements of the page shows the number of transactions this individual user requested in business travel, salary certificate, card...

    But my requirement, shortly after the user logsin clockwise it must show the requested raised by individual user on each:

    Suppose that, if the value is like that (has)

    *) No transactions on business - > 3...

    If I clicked on the top of the "TRANSACTIONS No. business TRIP", it must show all three transactions carried out by him for business travel demand.

    Similarly, the treatment and the card, if I clicked on the top of the label of these means, we need to get their reports triggered on each request...

    I think I need to achieve this by links, I do not know how...

    Since then, I can able to get the report of individual users on each request.

    But I need this report to be shown by clicking on the header of it (for example: "No.") (TRANSACTIONS ON A BUSINESS TRIP": 3)

    Thank you

    Kind regards
    Vel Rs

    I n do not want to change the affected item.

    If you want the event which will be triggered when the label is clicked, you must use the label as the trigger.

    Event: click on
    selection type: jquery selector
    jQuery selector: * label [for = "P2_BUSINESS_TRIP_REQUEST"] *.
    condition: no strings attached

    Real Action:

    Action: Execute javascript code
    fire on loading the page: unchecked
    fires when the result of the event is: true

    Redirect('f?p=&APP_ID.:3:&session.:');

    Assigned items: no

    It is possible to display it as a link (IE

    If there is a link, then you don't need any dynamic action
    For this, you can change the element hidden in
    and code _add HTML code for the link in the text message item

    If you want everything to look like a link, either hide all items and use their values in the HTML code of the region or generate HTML code with the help of a dynamic region PLSQL. Then you can generate the content as you wish.

  • Download link for first 12 items does not offer English 64 bit

    I'm in the middle of a project to import, and my 12 items has become corrupt because I uninstalled Photoshop elements 12.  I need to download 12 EP recorded, under license, paid for but the link I found (products download Premiere Elements | 10, 11 and 12) does not appear to offer it in English?

    Is there somewhere else?

    timmyleeturner

    What operating system is involved? And, did you buy the 12 elements of Adobe's first direct?

    If you have purchased from Adobe directly, you should be able to get a new set of installation from the web site of Adobe files 'my orders '.

    Have you been there and done that?

    When you do this, you need to download two files, the exe (the smallest file, Adobe Download Assistant) and the .7z file (the larger file, one for the program itself). You need both. The smallest is Adobe Download Assistant. There may be more than one set of files to select from Adobe. If you have

    Windows 7, 8 or 8.1 64 bit, you want to make sure that you see "64-bit" somewhere in the title of the files you select to download.

    Once these files on the computer, follow the instructions, if you have not configured for automatic opening of the 7z file.

    If problems, please post again with more details.

    Thank you.

    RTA

  • __Windows XP service Pack3 configure error (error 0x8007F070)

    Hello

    Whenever I have try and install service pack 3 for Windows XP (media edition), I get the error message:

    "Service pack 3 setup error".
    "An error in updating your system has occurred"
    "Select ok to undo the changes that have been made.

    Once I click ok - he begins to undo everything until I get the message:

    "Service pack 3 installation did not complete.
    "Windows XP has been partially updated and may not work properly"

    The error code is: 0x8007F070

    I tried everything in the service pack 3 failures section of the Microsoft Web site, and I'm out of ideas. Any help would be greatly appreciated.

    Thank you

    See this link for the components required for installation of SP3:

    http://support.Microsoft.com/default.aspx/KB/950717
    See also: http://www.windowsreference.com/windows-xp-sp3/error-0x8007f070-status_setup_error-while-installing-windows-xp-sp3/

    What is the version of Internet Explorer you are using? If IE8, uninstall the same and proceed with the installation.

    Read this great article: http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

    Read through the articles above patiently and try to install SP3. Let me know what happens!

    See you soon! In a world without walls and fences, who needs windows and doors? Karmic Koala is here! Free, faster, smoother, more beautiful OS, for free!

  • Message blackBerry Smartphone service not configured

    Although I have set up my email on my Bold 9000 and I received mail ok, when I want to answer I get a message "no message services configured. You will only be able to save the project. What have I done wrong with the installation?

    Hello!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

    (1) registry HRT

    • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

Maybe you are looking for