Live ID hacked password changed, alternative, no e-mail alternative accessible. Failed to get any contact with Microsoft. Help!
Hello. Let's hope that someone here can help me out!
Right, at about 02:30 - 03:00 (GMT) this morning, my windows Live account was seized by a hijacker. I just new that I was on my phone in time e-mails and suddenly receive a password application for correction of facebook that I never asked. Laster time these emails have been deleted and I got kicked on my account. Thanks to the wonderful world of facebook security, they informed me of this to my secondary email address and I even show that this hack/violation from Palestine/Israel.
One of my friends on my list of contacts confirmed that he received a bunch of junk mail to this address is now entered. I think that access has been blocked, but I can't be sure, I keep you connecting and make a message blocked, so I hope that the person responsible
I tried in vain to use the audit of the client, but my first attempt this morning something wrong because I did not provide enough information to verify my identity. After that it gave no fruit, I cancelled the request and made another, with much more information. Now applications for audit will be yet to cross. I'm stuck with no access to emails that are relatively important to me. I had to create a temporary e-mail to deal with this!
Is it too much to ask to actually get some help around here instead of a pre programmed message that offers no help what so! And I saw windows engineers help here!
Any help is greatly appreciated, I'm frustrated and angry! Thank you!
Problems Windows Live are now managed by Windows Live Solution Center. Please direct your questions to the Center.
Main link is: http://windowslivehelp.com/
As for your situation, start here:
Account compromise - http://www.windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41
If you need to:
Close account - http://windowslivehelp.com/solution.aspx?solutionid=d18cf147-9867-49de-a60c-aae81982a54e
If you want to ask questions:
Hotmail Forums - http://windowslivehelp.com/forums.aspx?productid=1
For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
Tags: Windows
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@@@@@@@@@@@@@@@@@@@@@@@@@
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