locking of Hotmail and ive tried to submit my information and verify the identity

Hi, the account Im trying to recover is * address email is removed from the privacy *.
A week ago, I sign with my ususal password (Ive been using for the last 7 years) when he says "incorrect password."
I checked that capslock was off and tried to enter again. I was then locked.    Unfortunately, I can't remember the answer to my secret question, so I presented my information, including a list of my contacts to the team of windows help who told me that my identity of the user of the account cannot be verified.

There are important contacts on this account, some have same important for my future career, but also friends and family.  Please help me!

Submit all Hotmail queries on the forum right here:

Windows Live Solution Center
http://windowslivehelp.com/

Tags: Windows

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