Logitech mouse problems on internet-making a break and to slow down, disconnect some time.

Problems with internet - take a break and slow down, disconnect some time.  EU here - through diagnostics, connections and modem, Charter signal all very strong.  However, when the Logitech mouse move not, internet does not, it is to say stop connection.  When the mouse moves the internet stream.  Also, during the games if online mouse move not breaks/game stalls.  Someone else, problems with a wireless mouse causing the Internet stopping, jerky?

Discussions were merged.

Deleted duplicate.

Hi Bonnie,.

Thanks for posting the request in Microsoft Community Forums.

1. it worked before?

2. the problem occurs when the wireless mouse is not connected?

3. using a wireless connection? If so, follow the steps here.

The issue may be caused by a weak wireless connection or wireless interference. Here are a few troubleshooting steps that you can try to solve:

-Try to install fresh batteries.

S ' ensure that the receiver is plugged directly to the USB port on the computer. Avoid using a USB hub.

-Try different USB ports.

-Check wireless interference. Check if there is no other wireless devices near the keyboard or receiver.

-Logitech Wireless Mouse mouse power drain.

-Remove the batteries.

-Keep him idle for 10-15 sec.

-Replace the batteries in.

I suggest you run the FIXIT from the link below and. If you have already run the fixit, ignore him.

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/

If the problem persists, I suggest you to disconnect the wireless mouse and check the results. Also try plugging the same machine to another computer. If you still experience the problem, you may need to contact the Logitech support to repair or replace the unit.

I also suggest to display the query in Logitech forums for more support information.

http://forums.Logitech.com/

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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