Looks like I uninstalled Acrotray

Looks like I foolishly uninstalled Acrotray removing some other programs (using the control panel Windows 10).

Now, when I create a PDF with Acrobat Pro DC, I get an error message saying "Acrotray has stopped working". The new PDF is created OK, I just get the annoying popup, how do I get it back? Just re-install DC Pro?

Hi webhog1 ,

Please follow this thread to reset the Acrobat preferences:- How to reset preference settings in format Acrobat.

Then open Acrobat, go to the Help menu and repair the installation.

If the problem persists please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of Acrobat.

Then, restart your computer and install the latest version of Acrobat.

If get this message, please refer to this article:- https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html

Let me know how it goes.

Kind regards

Christian

Tags: Acrobat

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