loss of internet explorer. Now by default Desktop Icons in Windows Media

I HIT SOMETHING BY MISTAKE AND LOSS OF THE USE OF INTERNET EXPLORER AND WINDOWS MEDIA HAS TAKEN OVER MOST OF MY ICONS ON MY DESKTOP
EVERYTHING THAT I TOUCHED WINDOWS MEDIA APPEARS, EVEN BASED ON MICROSOFT. WHAT SHOULD I DO TO GET IT BACK?

Hi Cynthia,.

Do you know when this started? If so, try a system restore to before it started to see if that helps. If you use Windows 7, seehttp://www.sevenforums.com/tutorials/700-system-restore.html. If you are using Vista, seehttp://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/. If you are using XP, seehttp://support.microsoft.com/kb/306084. Sometimes this simple process made the rounds and sometimes that doesn't help - but it is easy and worth if she has recently begun.

If you are unable to access the internet (or even the system restore), tries to boot mode safe mode with networking and see if that helps.  If not, see if you can use a disk recovery or the Setup disk to access the options of recovery in this way.  If you need help, I need to know your operating system, manufacturer, brand and model of your computer, and what drives you are available now.

If you can access the internet somehow, if you are using Vista, go tohttp://www.mydigitallife.info/2008/06/22/reset-and-fix-broken-windows-vista-file-ext-and-type-associations-include-exe-com-sys-zip-lnk-folder-drive/ and scroll to the EXE and click or double-click it to run the program to restore EXE file associations. Once done, do the same for LNK entry. That should restore your programs. If you use Windows 7, go to http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html. If you are using XP, go to http://www.dougknox.com/xp/file_assoc.htm.  NOTE: I think this is the real answer to the problem and the question in this case, I've rarely seen in combination, is how to perform the procedures with your system in its current state.

We will check the alteration that may have been caused by this problem:

Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

Type sfc/scannow, go and let it run. It will scan and try to correct some of your system files. If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228).

While in the command prompt, type chkdsk /f /r and enter and let it run. They tried to set itself to run at the next reboot. Answer Yes and restart to run the program. It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.

If that can't find something problematic (and maybe especially if this is the case), then we will make a thorough for malware check to exclude:

First, try the following programs if you do not, because they can help. I recommend you download, install, update and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/ and then run a full scan of Microsoft Security:http://www.microsoft.com/security/default.aspx. This may or may not remove the infections, but will probably not correct the damage caused by them. Even if they or your current AV software seem to work or indicate that you are not infected, you should not completely trust in them and must continue with the recommendations that follow (so it's up to you if you want to try them first, or just ignore all this and get help from an expert you really need as described below).

Correctly and completely remove these infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I suggest what follows in any case, so that we can start it (you can ignore the methods above if you want it really is the way forward, but it won't hurt to them for trying).

Please follow these recommendations of JimR1 - MVP compliments:

You are running Microsoft Security Essentials?

If Yes: start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and support and select the option for phone, chat or email (options vary depending on the region)

If you are in North America, you can call 866-727-2338 for a free Microsoft Help for infections of virus and spyware.

Otherwise:

You can start here: https://consumersecuritysupport.Microsoft.com/ or here: http://support.Microsoft.com/contactus/cu_sc_virsec_master?WS=support#TAB0 for the help and support for malware infections.

I hope this helps.  If not, please repost here: http://answers.microsoft.com/en-us/windows/forum/desktop?page=1&tab=all&tm=1300700638376 for assistance.

Good luck!

Tags: Windows

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