Low resolution image has been downloaded instead of high resolution have?
I downloaded 2 x vector files have. The files that were sent were, but with jpg images low resolution inside with the Adobe logo still on the picture...?
Yes it's on both downloads HERE. Yes I have a debt which I used for downloads.
Hi Pieter,
The .ai 2 files (99028850 and 99659790), OR vector images you downloaded, when opened in Adobe Illustrator, open fine without Adobe logo OR watermark.
Yes! Adobe logo watermark gold appears when we open the preview of the image and not the licensed version.
What we have done is:
- Looking for the image.
- Clicked on licensed and save on computer
- Open the .ai file downloaded and it opens without Adobe logo OR watermark.
Can you please confirm if you open the preview image OR the licensed version of the image in Adobe Illustrator?
Can you please share the screenshot of the same which shows Adobe logo or watermark on the images 'license '?
In order to test on your side, gently:
- Sign in to Stock.adobe.com
- Click on your name at the top right, and it will display a menu drop-down.
- Click on the license history - it will show the list of the images you uploaded.
- Click on the image number you want to re-download - which is allowed. Do not click new license.
- This opens the image and click on save to computer. -It would go to the default download folder.
- Now try to open this licensed version of the image in Adobe Illustrator.
Hope the same help.
Thank you
SIMAR
Tags: Adobe Stock
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