LP-6500 e710nzMSI.msi missing and I can not find

I had 3 HP printers go bonkers on me in the past 6 months. My computer geek makes things worse. So I have CCleaner and wiped out any reference to HP in the registry. Then I installed a loan, HP DJ 1512. It works beautifully. Until today.

Now, I used Revo to uninstall the 1512. I tried to uninstall the HP OJ6500 E710nz? I want to uninstall so I can reinstall it. It has never been installed correctly.

Can someone tell me how to find this driver (lp-6500 e710nzMSI.msi?

Any help will be greatly appreciated. If I help you, I'll post a picture of a bald woman on this forum :-)

Thank you.

Nancy

NKM

Hi nkmccarter,

I'm so happy here that the software problem is unsolved. Please consider tagging Message 2 as "Accept as Solution", doing so can help brighten the lives of the people in the community with the same problem.

In regards to the paper jam, first, I suggest you the printer connected directly to a wall outlet, if it isn't already.

Issues when connected to an uninterruptible power supply/Strip/surge protector power

In this document, you will see,

QUESTION:

Questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

Tags: HP Printers

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