Mac OS Snow Leopard doesn't scan / Photosmart c6380

I hooked it up wireless and it prints fine from my mac and my PC which is running XP but... it will not guard scanner saying an UNKNOWN ERROR has OCCURRED...  My PC running XP will scan very well...  Help, please.

To smlltwntheory: the error is because you always try to use the HP Scan Pro. The previous HP queries that you had on Leopard are not compatible on 10.6. In fact, you want to run Uninstall HP (Applications - HP - HP Uninstaller) and rthen restart your Mac to clear it. From here your drivers are integrated in the operating system itself.

Details can be found here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&lang=en&product=3560280

On this link, down to 10.6 option instructions on the scan of Apple applications and using the built-in drivers. 10.6 link above is actually the HP utility newly released that you can now download to readd the new HP applications.

Message edited by FireWarrior on 02/10/2009 14:32

Tags: HP Printers

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