macOS jumps FaceTime from the Sierra

Hello

I just upgraded my MBP 2012 to macOS Sierra. Since then, I am more able to start or accept FaceTime calls.

If I call someone, I always get a "call failed". If I receive a video call, I get only audio. If I want to activate the video, the FaceTime video window opens, but it's all black. I use the webcam integrated iSight, no extra hardware.

He tried a couple of times, reboots etc.

Also noticed it takes between 5 to 8 seconds the ringer before they appear on the receiving device (just tried calling my girlfriends iPhone and by measuring the time).

When it accepts the call I get a "call failed" immediately.

Anyone else having this problem? Currently impossible to find out what anyone on the internet.

But it seems that some users had similar problems with El Capitan.

Perhaps yet another network / connectivity problem (having multiple Midi outputs involving instruments AirPlay also crashes the system preferences panel or does not at all.) WiFi at the AirPort base station is not reliable either, but this is not new)

Pretty sad to see this steady decline in quality with the Apple software.

Any help is appreciated

Tom

Hello

Safe Mode boot removes the system caches can help after an upgrade.

Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

To leave safe mode, restart your computer without pressing any keys during startup.

Then try FaceTime.

Tags: Mac OS & System Software

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