Mail folder - Curve 9300 blackBerry smartphones

I have a BB Curve 9300 new after that the last of them broke, all the phone call logs, msgs txt, emails, even Earth notifications facebook in the same folder!

My previous phone message file (it looks like an envelope) has just held my emails! I want to put in place again, how can I do!

I was on my service provider, downloaded all the software updated etc, but they could not tell me how to solve this problem!

I want throughout the BB site and asked the question as many different ways as possible... no solution!

There is no phone number to talk to an advisor in support...

Something as simple as this has now lost 3 hours of my day, not resolved, and now I think moving to iPhone because BB is rubbish without real support!

Can anyone help please?

Billy_R wrote:

Something as simple as this has now lost 3 hours of my day, not resolved, and now I think moving to iPhone because BB is rubbish without real support!

No, it shouldn't.

This is a change from the simple option. Open your main messages folder > press the Menu key > Options > Inbox settings (or Inbox management) and you will see options to check or uncheck messages you want in the main folder Messages, or place a check of your primary e-mail address for these messages only streams to their own folder. Even with SMS, they can transfer it to your main Messages application or to their own folder.

So, if you want you can open your Facebook app > Options > and disable the setting to enable integration with your Messages application.

Tags: BlackBerry Smartphones

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