Manager of Communications cell phones blackBerry Smartphones RIM has stopped working

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• Option of blackBerry Smartphones Homepage has stopped working.

  The option of ordering on the home page, (IE to change the columns and rows of the icon) has stopped working. When I take the option in the menu of the home page, nothing happens. It worked when I first got on the phone, but I can access is no longer in this menu item.

  Battery pull has solved the problem. Thank you

• BlackBerry Smartphones Hotmail has stopped working

  I added my hotmail account successfully and then had to remove it to work on adding an address from outlook.  I added the hotmail account a second time and received the Activation Server email saying congratulations you will begin to receive emails from hotmail in 20 minutes and it never worked.  I deleted the account and put in place again, but same problem.  I did it using the bberry as well as the Web site.  Argh!  Any ideas?  In addition, turned off and removed the battery and it started again.  Still nothing.

  The fixed.  I logged into hotmail account settings and changed my password.  Updated the password on my blackberry and it worked.  Completely weird, but it worked.  Yay.

• BlackBerry Smartphones sync has stopped working

  I am running MS Outlook 2003 SP3 and Franklin Covey Plan Plus for MS Outlook 5.  I had been able to synchronize with BDM 4.3 but it suddenly stops and an error message "Operation completed unexpectedly".  I upgraded to BDM 4.5 and it started working.  It has now ceased to work with the same error message received.  Any help?

  I had a hard time as well with the synchronization of calendar in Outlook works, works does not work, does not.  Try this link http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10340&sliceId=SAL_Pub... 172800255 0 to see if it helps.  It has helped me.  I used the sync software to remove my calendar to my BB 8120 database, then delete the search in the case of my computer then restarted synchronization.  He saw my BB as a new device and calendar sync worked.  It was today, ask me again tomorrow, but it was a viable solution.

  Good luck!

• BlackBerry Smartphones It has stopped working

  Okay, so here's the problem. Yesterday, when I opened my blackberry, the screen was black and I didn't turn it off, and it wasn't a low battery. I tried to remove the battery, wait a while and then put back and flashed red light but that is nothing happened after a few seconds. I don't know what is happening with it. Please help, thanks!

  Hi and welcome to the Forums!

  How do you know that the battery is not low? He could have unloaded for one reason or another you know. You have a second battery? Try it if you do. Otherwise, charge it for at least an hour before attempting to start it again... There is a minimum requirement for BB service tariff and lacking, they will act very as much as you describe.

  See you soon!

• BlackBerry torch Smartphone camera has stopped working

  Unit has stopped working, but the video camera works very well - had the phone for 5 weeks.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Try again

• Smartphones blackBerry-charge LED has stopped working

  The charge LED on my Bold 9000 ceased to function, although the watch battery icon he's running OK and the analog clock still shows on the screen, the phone is not in night mode.

  Any suggestions?

  What makes you think that he has stopped working?

  I get no charge LED activity simply UNLESS the device is disabled.

  Power on, no indication of charge LED.

• BlackBerry e-mail account Smartphones one has stopped working

  I tried to delete it and re-add (several times). Had the Sprint Store try different options, including a reeboot in their system. At GoDaddy check their system... Pulled the battery while the phone was on and outside... Nothing works!

  Help, it's the story I receive time sensitive works on.

  It is a Bold 9650 and all my other email accounts (of Go Daddy) work correctly.

  magsowencrouch wrote:

  then they suggested I phone Blackberry for them to resynchronize... but I found the online Forum and no tech support number to call, where my posted question.

  This is where Sprint really let you down... you see, they gave you. They know very well that end users have no way to directly solicit any formal support from RIM. All the formal support of the RIM must be wound with carriers... and that's what Sprint would have been done for you. Instead, they gave you. Sad... but sadder still, it happens far too often.

  End-users who understand the process are equipped with this knowledge and can prevent such a fob off. So, if you want to continue with them (and, frankly, I think that you need more deep support from RIM and others who, unlike us volunteers here on this form, have access to 'behind the scenes' information and other), you will need to go to them again, this time insisting that they honor the support contract you have.

  Think about it... you PAY Sprint for 100% of your service and 100% of your support... training and although now they deliver neither you... even if the case requires an improved rim support, Sprint remains linked contractually to provide assistance in this regard.

  magsowencrouch wrote:

  Now since I have uninstalled and reinstalled again the email address, I don't get emails from this account on my phone, but all my other email accounts are working fine.

  Don't know what else I can tell you, I'm really frustrated with it, because it's a story that I get job offers that are time sensitive, so it's reduce my income.

  Any suggestions would be greatly appreciated.

  Given the critical nature of your need, I do not recommend return you to the Sprint, and this time do not leave you fob OFF... insist that, if indeed they say you need to speak to RIM, that they (Sprint) provide the means to do so (which is to prosecute, provide you necessary information file number and such and then degenerate into RIM).

  In the meantime, I recommend the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you certainly should more "behind the scenes" that can be offered through this community and volunteer-contribution users... re-contact Sprint and insist that they solve it, climbing to RIM, if they can't.

  Oh... one more thing... you did not change anything on your PC to access this email account, did you? For example, if you have an email client (Outlook, for example,) also access this email account - AND it is downloading mails from the server more frequently than every 15 minutes - AND it's delete them server when it downloads, then there would be nothing for BIS to find (and place on your BB) when he checks on his interval normal 15 minutes. Honestly, I doubt it's causal, given the symptoms you described... but you never know.

  Good luck!

• BlackBerry Smartphone camera has stopped "zoom." Why?

  This is my first BlackBerry and my first post on the forums here.

  Must say that the phone itself is by far the best that I got, was a Nokiaphile of years and won't come back if it's how beautiful life can be!

  Problem is I can't zoom while taking a photo more, is the only fault with my BlackBerry so far. Used to be, but not now. More weird.

  Any ideas people?

  Congratulations to all.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Try again the zoom.

• BlackBerry Smartphones BBM JUST STOPPED WORKING... 9000 "BOLD"

  My BBM messenger was working fine up to Tuesday, then all of a sudden, I didn't notice that 2 friends were able to ping, yesterday a friend called me and he was scathing of the Wednesday and I didn't answer and everyone elses BB works very well for them.

  What should I do now, I had my recent service books for me, and I wiped the phone and everything on and able to ping me again only two contacts< what="" should="" i="" do="" know,="" i="" been="" reading="" on="" other="" forums="" about="" removing="" bbm="" and="">

  How to actually do that?

  any help would be greatfull

  Thank you

  If you want to remove the application go to menu, options, advanced options, applications and remove from there

  install again, you can visit www.blackberry.com/messenger.

• Smartphones blackBerry please help me! BlackBerry "bold" 1 has stopped working

  I put my Blackberry "BOLD" 1 on charging during the night and then I slept.

  When I woke up in the morning, I found my black screen and nothing is happening. I tried to turn it on, but it didn't.

  Then I removed the battery for 30 minutes and then kept again. The red light came on the start menu, but then the phone does not start.

  Even when I plugged on the desktop, it showed me its connected and the red light is also coming, but min it was disconnected.

  PLS HELP ME!

  I'M IN A VERY BIG TROUBLE!

  Try this first:
  Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage).

• BlackBerry Smartphones email suddenly stopped working

  I run two out of my phone e-mail accounts and one suddenly stopped to receive or send emails. When I try and send an email by the wrong account a small red cros appears next to him and it is not sent.

  Any ideas?

  Hello

  Access your e-mail set up the screen. All you have to do is validate e-mail accounts, clicking on validate & signature with your password.

  I hope this helps!

  gilbertjack wrote:

  I run two out of my phone e-mail accounts and one suddenly stopped to receive or send emails. When I try and send an email by the wrong account a small red cros appears next to him and it is not sent.

  Any ideas?

  gilbertjack wrote:

  I run two out of my phone e-mail accounts and one suddenly stopped to receive or send emails. When I try and send an email by the wrong account a small red cros appears next to him and it is not sent.

  Any ideas?

• BlackBerry Smartphones Online banking stopped working

  I've had my flashlight now for four months and really enjoy.  Here's the problem I have.  I have mobile banking services through the Bank itself. Some applications don't downloaded mobile just in line of the Bank itself.  About two days ago, I went to log on and once I logged in she told me that my session is over and connect it please.  I have connected several times and received the same message again and again, the session ended please log in. I called the service of mobile tech banks and no there end glitch.  In fact removed from my phone and I tried to recharge the mobile banking from the Bank and same issue. I disabled the caches, but that's all I know to do.  Its something in the torch itself, I have an old 8310 I use for work and have no problem to access mobile banking online with her.   I access my homepage of my access torch banks and saving my accounts but its not in the form of mobile and is a pain to navigate.

  Can someone help me

  Hello

  I think, I might have an idea, what is your / the problem:

  It may be that your bank has implemented a new safety device. Namely, it blocks work, when it becomes aware of this you´re using a mobile device to browse the internet.

  At least that's my problem. My system of banks learns in some browsers, this powered mobile they´re. And then at the beginning that the banking was completely blocked, now it s showing only the balance of my accounts... However banking processing transactions is no longer possible.

  To my native browser of the HTC Desire Z it works, when I turn off "happy mobile view, if availabe. But with the opera that I have installed on it also, West no way... even I went from the mobile content thing, too...! ?

  So the question is, where to put this "mobile-content-mode' to the torch. And it is quite effective, or do we still send information, that it s for a mobile device!

  If someone have an idea work?

  See you soon

  Spontex

  PS: The Bank does this because of securityreasons in my case, because I m in aid to continue, which means I get SMS on my mobile with the authorization code for the operation I want to do.

• BlackBerry Smartphones BB Hub stopped working - don't pick up emails for all three accounts (not MS Exchange)

  For several weeks my PRIV has works beautifully.  Yesterday afternoon, however, BB Hub inexplicably stopped to pick up my emails on my three e-mail accounts.  I have two domains with Network Solutions and a gmail account.

  I tried everything until I dropped.  I tried the forced shutdown, cleared the cache and restarted several times.  Twice I have deleted an e-mail account and either turned off or restarted later and then set up again.  However, the account is not synchronized with the server.  Yesterday I couldn't send emails, either, and after typing them, they disappeared.  Now, however, the connectiona on outgoing servers seem to work.  During the last hour, I successfully sent e-mails to test all the email accounts three.

  Also yesterday, I looked up AT & T to offer the software update.  The message I get is that my software is up to date and try once again to 23 hours.

  I hope someone can help me.  I'm dead in the water with no e-mail service.

  Thanks in advance.

  seebyrdie

  It's no good @seebyrdie_ok & @kleinhev!

  Can each of you our support team a call so that they can pursue if this happens again?

  1-866-533-8067-Canada & United States
  008 141-3330-United Kingdom

  Thank you!

• BlackBerry Smartphones timeout screen stops working after alarm snooze

  After I repeat the alarm clock app, the timeout of the screen no longer works and the screen stays on indefinitely. Only solution is to reset which is very annoying to have to do every morning. Do this please be fixed?

  Hi @hazarjast

  I can confirm that after review, we are aware of this, and it will be addressed in a later operating system updated.

  Thank you once again to report on this subject!