MBP has changed to new iMac - the problem persists

Hello ladies and gentlemen!

I can't believe I'm still having the same problem after a water landing forced my MBP mid-2012 and invest a lot of money in the new iMac. Now I'm sure this is the problem of the El Capitan, not the hardware. Especially after the last update of the system.

Everything was going fine until last week when my iMac suddenly started to have some kind of hiccups - mouse ceased to answer at any time (100% battery), pages began to load really slow and sometimes only has not at all and Adobe apps began to plant without any particular reason. Nothing has changed and I haven't done anything unusual when it was absolutely new and running like a beast.

The thing that is interesting to me is the use of the CPU and RAM. (It a few months ago when I had the problem with MBP), I noticed that when you open a page in Safari (any type of page) and let it stay there for a few days it starts to use a LOT of material in the background, even if you have completely forgotten this page and did not open it / refresh it for a long time - screenshots below. Why the hell is happening? I do not understand why Safari does need juice both by the love of God because no matter how much it will be, he will use it. I thought that changing from 8GB to 32GB it will solve the problem. Boy, I was wrong...

EtreCheck version: 2.9.13 (267)

Report generated 2016-07-07 14:44:42

Download EtreCheck from https://etrecheck.com

Time 01:28

Performance: Excellent

Click the [Support] links to help with non-Apple products.

Click [details] for more information on this line.

Problem: Computer is too slow

Hardware Information:

iMac (retina 5K, 27 inches, end of 2015)

[Data sheet] - [User Guide] - [warranty & Service]

iMac - model: iMac17, 1

1 4 GHz Intel Core i7 CPU: 4 strands

32 GB of expandable RAM - [Instructions]

BANK 0/DIMM0

8 GB DDR3-1867 MHz ok

0/DIMM1 BANK

8 GB DDR3-1867 MHz ok

BANK 1/DIMM0

8 GB DDR3-1867 MHz ok

BANK 1/DIMM1

8 GB DDR3-1867 MHz ok

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: en1: 802.11 a/b/g/n/ac

Video information:

AMD Radeon R9 M395X - VRAM: 4096 MB

iMac 5120 x 2880

Software:

OS X El Capitan 10.11.4 (15E65) - time since started: about one day

Disc information:

APPLE SSD SM0512G Disk0: (500,28 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) < not mounted >: 210 MB

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

Macintosh HD (disk 1) /: 499,06 (Go 181,15 free)

Storage of carrots: disk0s2 499.42 GB Online

USB information:

Broadcom Corp. Bluetooth USB host controller.

Apple Inc. FaceTime HD camera (built-in)

Lightning information:

Apple Inc. Thunderbolt_bus.

Guardian:

Mac App Store and identified developers

Kernel extensions:

/ Library/Extensions

com [loading]. Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2016-06-03) [Support]

/ System/Library/Extensions

TL.UDs.netusb.controller [no charge] (1.59-2016-06-03) [Support]

Launch system officers:

[loaded] 7 tasks Apple

[loading] 150 tasks Apple

[operation] 80 tasks Apple

[killed]    A spot of Apple

one killed process lack of RAM

Launch system demons:

[loaded] 45 tasks Apple

[loading] 147 tasks Apple

[operation] 95 tasks Apple

[killed]    A spot of Apple

one killed process lack of RAM

Launch officers:

[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-06) [Support]

[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-17) [Support]

[operation] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]

com.TeamViewer.TeamViewer.plist [no charge] (2016-03-20) [Support]

com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-03-20) [Support]

Launch demons:

[loading] com.adobe.ARMDC.Communicator.plist (2016-05-17) [Support]

[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-17) [Support]

[operation] com.adobe.adobeupdatedaemon.plist (2016-06-10) [Support]

[loading] com.adobe.agsservice.plist (2016-04-12) [Support]

[loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

[loading] com.teamviewer.Helper.plist (2016-02-01) [Support]

com.TeamViewer.teamviewer_service.plist [no charge] (2016-03-20) [Support]

User launch officers:

[loading] com.adobe.AAM.Updater - 1.0.plist (2016-02-08) [Support]

com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

[loading] com.google.keystone.agent.plist (2016-06-15) [Support]

[loading] com.nylas.plist (2016-02-08) [Support]

[operation] com.spotify.webhelper.plist (2016-07-02) [Support]

[loading] com.synology.CloudStation.plist (2016-03-26) [Support]

[loading] com.synology.CloudStationBackup.plist (2016-03-31) [Support]

[loading] com.valvesoftware.steamclean.plist (2016-04-21) [Support]

Items in user login:

Dropbox application (/ Applications/Dropbox.app)

Other applications:

[performance]    QA2G25RMZ4.com.Wunderkinder.Wunderlist - helper

[ongoing] com.adobe.CCLibrary.135392

[ongoing] com.adobe.CCXProcess.154272

[ongoing] com.adobe.Photoshop.200672

[operation] com.adobe.acc.AdobeDesktopService.87712.37C33553-9150-46E9-8A00-4875B24C79E1

[ongoing] com.Adobe.accmac.185632

[ongoing] com.Adobe.Illustrator.209312

[ongoing] com.getdropbox.dropbox.165472

[ongoing] it.Bloop.airmail.beta11.200032

[loading] 390 tasks Apple

[operation] 219 tasks Apple

[killed]    A spot of Apple

Plug-ins Internet:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-10) [Support]

FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-07) [Support]

QuickTime Plugin: 7.7.3 (2016-04-23)

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]

Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-07) obsolete! Update

Default browser: 601 - SDK 10.11 (2016-04-23)

npSurveillancePlugin_1.0.0.934: SurveillancePlugin_x86_64 1.0.0.934 - SDK 10.6 (2016-04-09) [Support]

Safari extensions:

Instapaper - Instapaper Holdings Inc. - http://www.instapaper.com (2016-05-06)

Ka-block! -David Graham & Josh Peek - http://kablock.com (2016-04-21)

Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-02-07)

MeasureIt - Kevin Freitas - http://frayd.us/extensions/measureit/ (2010-10-04)

EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-23)

PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-02-07)

3rd party preference panes:

Flash Player (2016-05-10) [Support]

WDQuickView (2016-04-08) [Support]

Time Machine:

Mobile backups: OFF

Automatic backup: YES

Volumes to back up:

Macintosh HD: Disc size: 499,06 GB disc used: 317,90 GB

Destinations:

EIGHTY9_BACKUP [network]

Total size: 11.80 TB

Total number of backups: 31

An older backup: 04/10/16 05:37

Last backup: 07/07/16 13:00

Size of backup drive: Excellent

Size of backup 11.80 TB > (disk size 499,06 GB X 3)

Top of page process CPU:

com.apple.WebKit.WebContent (20) 99%

5% WindowServer

4% adobe CEF Helper (2)

CEPHtmlEngine 3% Helper (14)

2% fontd

Top of page process of memory:

11,58 GB com.apple.WebKit.WebContent (20)

1.90 GB kernel_task

Helper (14) CEPHtmlEngine 721 MB

CEPHtmlEngine (7) 393 MB

Safari of 328 MB

Virtual memory information:

11.00 GB of free RAM

21 h 00 GB used RAM (3.35 GB being cached)

3.43 Go Swap used

Diagnostic information:

7 July 2016, 14:20:28 ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-07-07-142028_ [redacted] .crash

com.adobe.acc.AdobeDesktopService - / Library/Application Support/Adobe / * / Adobe Office Service.app/Contents/MacOS/Adobe Office Service

July 6, 2016, 13:59:57 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-06-135957_ [redacted].cpu_resource.diag [details]

System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

6 July 2016, 13:52:45 self test - passed

July 5, 2016, 14:12:39 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-05-141239_ [redacted].cpu_resource.diag [details]

I wonder about these extensions Safari and internet plug-ins.

Safari, as all browsers, I fear, is a memory hog.

As a temporary solution, simply exit and restart Safari can mitigate the problem.

Tags: Mac OS & System Software

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