Media Encoder CC2014.2 crash on windows when you try to export if quicktime is installed
Hello
I am trying to export .mov files (created on random Mac computers in very high resolution) to reduce the size of the file and have the same output format. (possibly 1080 p H.264-> .mp4)
I installed Media Encoder cc2014.2 on my pc (win7 64 bit, french).
When I tested first of all, that the audio was exported. But I soon realized I did not have the right codec installed on my PC.
(I did not read the original video file, played the audio only).
Then, like a good boy, I have installed Quicktime from Apple (7.76.80.95)
With QuickTime Player on my PC, I could read the original video file. (with quicktime player)
So I opened Media Encoder again, and this time preview I can see the video with sound. But as soon as I start coding (the small green arrow) Adobe Media Encoder crash.
I tried several output format, it is still down right when I start the file export.
I uninstalled Quicktime and media encoder works again... but cannot export my original (.mov) with video files, only the sound.
I tried a third-party codec (K-Lite), I can see the video + sound on my pc, but Media Encoder is always blind, without video, only the sound.
Is there a way to add codec to Media encoder without installing Quicktime?
Or a way to make the Media Encoder to work on my PC when Quicktime is installed?
BTW, I'm sorry if my text is a little confusing, I'm french speaking
Thank you in advance!
Hi Daniel,.
Please check the first solution in this document with regard to the reduction of the hearts of processors available for QuickTime: https://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-warning-or.html
Thank you
Kevin
Tags: Adobe Media Encoder
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