Want 5660: Cannot connect HP Envy 5660 to my macbook pro version 10.9.5

I bought a HP Envy 5660 today.  I tried for several hours, but cannot install the printer on my Macbook pro, version 10.9.5.  They assured me that there would be no problem, I missed something?  You have to install via the USB cable (it was not included)?  I get to select the device you want to install, but it is not locate the device.  Any tips?   It worked very well for my iPhone.

Thanks in advance!

Well, you can still use this router, but I suggest you contact the manufacturer of the router to disable the frequency of 5.0. If you have the know-how, you can go to the routers on the computer's built-in Web page and make you that adjustment.

There is also a setting on the printer that could conflict with the wireless feature. Before tinkering with the router, let's go to the front panel of the printer, in settings/settings, then select Network Configuration. In the network configuration menu, please go to Advanced Details then IPv6. Please disable IPv6.

I saw the IPV6 interferes with the Hello Protocol several times, often time turning off this feature will solve the problem and allow the Mac to see the printer on the network. Once IPV6 is disabled try to add the printer again.

If the problem persists, the next step is change the router so that it only broadcasts of 2.4 GHz.

Please let me know if this helps you solve the problem. Thanks again.

Tags: HP Printers

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