membership of cloud, but photoshop and lightroom also shows the trial

I have a paid subscription cloud but photoshop and lightroom is visible under the name of first instance and the demand for product key. I checked my account information which are all correct, including payment information and address etc and correct language. I have uninstalled, reinstalled, rebooted and it is always the same.

Yes. tried all that above, but I just talked to online chat and they talked me through it. Gave me a new entry for the host file and everything is fine now. Thanks for the suggestions so.

Tags: Adobe

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