membership of cloud, but photoshop and lightroom also shows the trial
I have a paid subscription cloud but photoshop and lightroom is visible under the name of first instance and the demand for product key. I checked my account information which are all correct, including payment information and address etc and correct language. I have uninstalled, reinstalled, rebooted and it is always the same.
Yes. tried all that above, but I just talked to online chat and they talked me through it. Gave me a new entry for the host file and everything is fine now. Thanks for the suggestions so.
Tags: Adobe
Similar Questions
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Ive joined creative cloud for photoshop and lightroom, but do add this to more than 1 device?
Hi employment,
You can use creative cloud all products on 2 computers at the same time. So just install it on any other device.
Please see how many computers can you install or run Adobe software on? ProDesignTools
Kind regards
Assani
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How can I change the creative cloud of membership that includes only Photoshop and Lightroom?
How can I change the creative cloud of membership that includes only Photoshop and Lightroom?
Hello
Please follow:update or change your plan creative cloud
For more details; Please contact customer service
Kind regards
Sheena
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I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...
Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Once you have installed Adobe Creative Cloud app, you can reinstall all applications CC:
Reference:
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.
Who can help me?
Thank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightroom opens just enough to add a watermark and photoshop, not at all. I need to know how to download both I paid and that they were working on my other laptop
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I had used a test of Lightroom, but then he expired. So yesterday, I bought the photograph that supposedly includes Photoshop and Lightroom, but Phosothop only gives me the option of trial and Lightroom will not work because it says that the trial has expired.
And my account
I see you have a subscription of photography under the same email that you use with the forums, but it has not been activated.
To correct the hosts file by using the cleaning tool: -.
https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
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I paid for Photoshop and Lightroom with photographer package.
However, Photoshop is emerging as a free trial expired and Lightroom is also a trial version.
Therefore, I can't use photoshop and can use Lightroom for a limited time only.
How do I get on Photoshop? My payment would be even recorded?
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Complete change Adobe Creative cloud just Photoshop and Lightroom
I have the complete Adobe Creative cloud. I want to change to any Photoshop and Lightroom, but this alternative does not exist in 'My Adobe. How can I better change my subscription?
Hello Christer,
Please follow:update or change your plan creative cloud
For more details; Please contact customer service
Kind regards
Sheena
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License problem after the Photoshop and Lightroom upgrade to the latest version of 2016.
Hello
I can't using photoshop and lightroom, because both were languages like trial 30 days.
but ADOBE has always supported my money every month to join the package for photographers (~ 10 Euro/month)
Since 2014.
Problems proved that since I upgraded to Adobe software AC 32 days ago in new versions!
What should I do now, team Adobe?
I want to have access to Photoshop and Lightroom, because I pay a price for participation in this package
or I'll ask Adobe to return my money!
Kind regards
Adam Komar
0048 500 49 75 20
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
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Photoshop and After Effects of the trial expired, but I'm still paying?
Hello
In June, I bought access to CC Photoshop and after effects CC. I absolutely loved and I want to continue to use it but my creative cloud indicates that the trial on the two have expired. I can see my bank account that adobe charged me twice for $ 9.99. Once for June and now again for July. I do need to update creative cloud or something?
Jakob love
Hi Jakob,
Please check the help below document:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Kind regards
Sheena
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When I open Photoshop and Lightroom, it is in trial mode?
I bought ps cc and lightroom5. but I can't open. The test version is displayed. and suppose I Bye it.
Hi Jen123,
When you get the prompt trial, please click license this software tab and log in with the Id Adobe & past. This should activate the subscription for you.
Please let us know if you need assistance in this regard.
See you soon,.
Michael Sharma
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It seems that this has happened since changing to 10 Windows, although I change my laptop and it of very well, has anyone at - it had the same problem?
I also had in the elements, but it is topped by disabling color management.
Alanpgc
Could be a broken monitor profile. Switch display icc profile Adobe RGB or sRGB standard if you have a normal screen space, if you have a screen wide gamut. If this is useful, it is likely that a broken profile.
In addition, the only way to make sure you see what looks like an impression (on your screen) is to use a unit of calibration as a Culor Munki or Spyder.
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My CC Photoshop also shows the trial even if I have a subscription
Updated until 2015, last week. One reason why it will be?
Kevin,
Sometimes just signature and return to help: connect and disconnect activate Cloud Creative applications
If any or all applications CC still show 'trial start or buy now' in the application of creative cloud office, please visit this link: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Guinot
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Why ask me to buy Photoshop and Lightroom when I have a creative cloud subscription
Why ask me to buy Photoshop and Lightroom creative cloud when I have subscription. When I opened my creative cloud can I open bridge cc but Photoshop and Lightroom ask me to buy the program. My last Bill come from 26/02/2016.
Hi Øivind,
You can follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages that will help you get your fixed activation problems.
Let us know if it works or not.
Thank you
Yann Arora
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