Menu has changed, the scans disappeared... need help!

Since this morning, something changed with my ability to access to the & use my scanner on my printer function. I have the series of J611 3050 has and used the night to print and scan last and everything works great. But when I tried to analyze something earlier, nothing is beautiful.

It used to be (not later than last night) when I clicked on the icon for HP desket a menu would open enabled me to choose what I wanted to accomplish. Now, when I click on this icon is "printer assistant" for which nothing happens when I click it I don't see, 'See what's printing' "set preferences" and 'customize your printer', which none have no bearing on this issue that I can find.

It used to be (not later than yesterday) that when I scanned it something a window open which allowed me to make a few changes to analysis before you save it.  It was all the scans have been automatically saved in a specific file of my choice. This window opens now is no longer, and sweeping turns to in limbo where I can't find it.

Can someone PLEASE help me understand what happened and how do I go back to the way things were?

Thanks in advance!

Remy

The solution I found to this problem is to uninstall the printer and reinstall using the latest drivers. HP released a new package of drivers for this printer and all printers that use a similar software, which corrects this problem.

HP Deskjet full feature software and drivers

Tags: HP Printers

Similar Questions

  • Hello. Why have I not once the upgrade has changed the menu in Russian?

    Hello. Why have I not once the upgrade has changed the menu in Russian? I want the English as I had initially. The menu has only Russian. What should do?

    Photoshop CC2015

    Cloud creation help / solve the installation language. Creative Cloud applications. CCM-

    http://helpx.Adobe.com/creative-cloud/KB/change-installed-language.html

  • I have microsoft fix Center, there a {codec crashes fix} I used it and it has disabled the files I need, can someone tell me how reinable these files to help!

    I have microsoft fix Center, there a {codec crashes fix} I used it and it has disabled the files I need, can someone tell me how reinable these files, help please!

    Hi Shawnmehringer,

    Thanks for posting in the Microsoft Community.

    It would be useful that you can answer these questions to help you further.

    1. have you installed Microsoft Fixit Center on your system?

    2 are. what codec fix you referring?

    3. which files are disabled and you try to activate again?

    If the problem is related to Microsoft Fixit center, you can ask your question on the Forums of Microsoft Fixit to get help.

    Microsoft Fix it Center Forums

    If you need help to resolve any issues related to Windows, please reply and we will be happy to help you.

  • HP Officejet Pro 8600 e-All-in: similar question: not able to 'change the Scan tasks '.

    I have a similar problem as "ccb531", released 23/07/2015 08:22. I am unable to "Change Scan tasks" with the HP utility software. It gives the dialog box box below I need to install "HP scanning software".

    I installed the driver (alone) which is available on the site of HP support for my printer (HP Officejet Pro 8600 - N911a) and my operating system OSX 10.11.1 (El Capitan).

    I also followed the procedure that has been described by the support team in the post of 'ccb531', published 23/07/2015 08:22. That is to reset the printing system,uninstall the drivers and software, (repair your disk permissions is not longer available on osx 10.11), install all updates Apple and reinstall your software and drivers. But with the same result.

    Have I missed any other driver that is not listed on the support site or is the HP Easy Start on 18 November 2015 2.1.0.66 driver not yet fully functional for El Capitan?

    Any help would be much appreciated since I can't change the scanning resolution when scanning my documents on computer from my printer document feeder if the documents are too large to be useful.

    Thank you.

    Hello

    Install the HP Easy Scan app below, then try to change the scan tasks once more:

    https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

    Shlomi

  • ICloud Keychain how can I change the phone number needed to verify the code text for me? The number it was sent is an old phone number of my friends that I do not have access to the.

    ICloud Keychain how can I change the phone number needed to verify the code text for me? The number it was sent is an old phone number of my friends that I do not have access to the.

    Try this from another thread I saw.

    On iOS, go to settings > iCloud > keychain and tap button to disable iCloud keychain. (you will be asked to delete or keep the passwords on device) I chose to delete...

    Then turn it back on, and pop - up chose reset iCloud trousseau, on a chosen pop-up confirmation reset

    In the new window pop up use iPhone password like iCloud cryptogram? has chosen the use code

    Enter your secret code (4 digits) then choose country and your new phone number

    Although, to "Restore the iCloud Keychain," I took to erase the data and essentially set up a new keychain.  Not the case.  Strangely, after essentially bypassing the security system, setting a new password and verification number, I see my cards, passwords and other data have been restored.  Maybe it's all the iCloud account and this master password.  Or maybe it's a bug.  With Apple, we'll never know.

    Also have a look here: get help using iCloud Keychain - Apple Support

  • OfficeJet pro 8600: not possible to change the scanning of the Panel of the printer resolution settings

    With my Officejet pro 8600, there is no possibility to change the scanning resolution settings when you are working in the control panel of the printer (not present button to touch) when I want to scan to the computer, while in the manual it is mentioned that, after pressing the Document Type, it should be possible to reach the resolution to change the resolution of the scan setting. On the other hand, when the scan to a memory card the button change the resolution settings is present.

    Sometimes for the scanning of all computers to select (winXP SP3 installed on it). The HP printing software is installed on all computers and manage digitization to the computer is turned on. It is possible to change the resolution settings when using my computer with the HP printing software, but as I said not in the use of the printer.

    Thank you to help you solve the problem!

    Hey mk75053,

    Scanning to memory card has the parameters of resolution through the front because that is the only way for the device perform this type of analysis.  However, to change the resolution settings for the Scan of the computer, one will have to perform scans through the software installed on the PC.

    I have all three types of 8600 models where I am located (base, more high quality) and of all printers simply ask to start the analysis after selecting the scan type.

    I hope this helps.

  • Error message Windows XP released "generic host process for win 32 services has encountered the problem and needs to close" when you log on windows xp

    Error message Windows XP Home Edition comes out "generic host process for win 32 services has encountered the problem and needs to close" when you log on windows xp. I found the article exactly to what I have experienced http://support.microsoft.com/kb/821690 but as far as I know, this issue is not caused by an old HP printer. Can you give me the steps to fix this problem other that that link I mentioned. Thank you.

    Hello

    ·         You have a HP printer connected to the computer?

    If so, try the article you mentioned.

    Generic host process error message and a flashlight icon appear

    If this is not the case, check to see if this article helps you.

    Error messages when you start a Windows XP-based computer and then try to download Windows updates

  • Since download IE9 has changed the font on my message preview, on Windows Mail panel, and the symbol of the attachment is not there. How can I change this back?

    Since download IE9 has changed the font on my message preview, on Windows Mail panel, and the symbol of the attachment is not there.  How can I change this back?

    Just go in the Panel. Programs and features and then click on the left of "view installed updates" and find Windows Internet Explorer 9, and then you can uninstall it.  You should know that it is installed automatically via Windows Update, so you'll need to keep it to be reinstalled.  I think you can go Windows Update manually, and then it will ask you, then you can't deny it there and it should stick.

    Steve

  • My Apple Watch doesn't work despite the charge. Need help!

    MY Apple Watch feeds not on despite the load? Need help!

    Have you tried to force the reboot of the Apple Watch?

    Forcing Apple Watch to restart: press and hold the side button and the digital Crown at the same time for at least ten seconds, until the Apple logo appears.

  • iTunes has changed the order of songs on an album. How to restore the original order?

    I have a classic album. iTunes has changed the order of the songs. How to restore the original order?

    Order of songs is controlled by the number of drive and the beaches. Set them accordingly.

    TT2

  • Channel showing incorrect programming once the service provider has changed the order of the range Guide

    Guide for Media Center channel problem

    I run vista with the latest version of media center.  My kansas city

    Both Pitter and bariley:
    in particular, given that your lists as Zap2It are correct, you must submit a Guide data quality feedback form to http://thegreenbutton.com/dqs/Default.aspx (these are sent directly to the persons concerned to the millisecond).

    For Pitter:
    Be a CableCARD card user, you are reliant on two updated data Guide to day, and on your cable company sends a card channel updated timely (and, it varies depending on how it works, as the case may be, you may or may not have a Tuning adapter)
    If you do not have a TA, there is a 'clear channel map' function in the web interface of the InfiniTV4.  If you don't have a TA (or two), then you should do a power reset on him (them), to force them to download a new map.

    HTH,
    Chris

  • What is this error represents "another user has changed the line containing oracle.jbo.Key [21 primary key]."

    Mr President.

    What is this error represents "another user has changed the line containing oracle.jbo.Key [21 primary key]."

    Concerning

    You get this exception quite often when you have a business in PL SQL layer, but you can safely ignore (suppress) it by substituting the lock() method in all implementation of your entity classes.

    /*** customizing locking management: 
    * Because attribute values can change 'outside' ADF standard life cycle, 
    * when optimistic locking executes, the exception "Another User Changed the Row" is thrown. 
    * In this case, we execute locking again, ignoring the exception 
    */ 
    public void lock() 
    { 
     try 
     { 
      super.lock(); 
     } catch (oracle.jbo.RowInconsistentException e) 
     { 
      if (e.getErrorCode().equals("25014")) 
      { 
      super.lock(); 
      } 
      else throw e; 
     } 
    }
    
  • New update has changed the way to import pictures

    I don't like how Adobe has changed the way to import pictures after the update. Is there anyway to go back to the old?

    I really don't like this new import feature.

    Adobe product designers rarely participate in this forum. Please add your vote and view detailed in the official Adobe feedback forum: Lightroom: restore the features removed import into LR 6.2 / CC 2015.2. More people who vote, the more likely Adobe will pay attention.

  • Another user has changed the primary key

    uses 11.1.1.5.0 - adfbc jdev

    After each insertion while saving the recording
    get error like this > > > another user has changed the primary key

    What should I do to avoid this?
    <?xml version = '1.0' encoding = 'UTF-8'?>
    <BC4JConfig version="11.1" xmlns="http://xmlns.oracle.com/bc4j/configuration">
       <AppModuleConfigBag ApplicationName="com.rits.glm.model.servicesAM.generalLedgerAM">
          <AppModuleConfig DeployPlatform="LOCAL" JDBCName="goodwell" jbo.default.country="IN" jbo.project="com.rits.glm.GeneralLedger" name="generalLedgerAMLocal" ApplicationName="com.rits.glm.model.servicesAM.generalLedgerAM">
             <Database jbo.locking.mode="optimistic"/>
             <Security AppModuleJndiName="com.rits.glm.model.servicesAM.generalLedgerAM"/>
          </AppModuleConfig>
          <AppModuleConfig DeployPlatform="LOCAL" JDBCName="goodwell" jbo.default.country="IN" jbo.project="com.rits.glm.GeneralLedger" name="generalLedgerAMShared" ApplicationName="com.rits.glm.model.servicesAM.generalLedgerAM">
             <AM-Pooling jbo.ampool.dynamicjdbccredentials="false" jbo.ampool.isuseexclusive="false" jbo.ampool.maxpoolsize="1" jbo.ampool.resetnontransactionalstate="false"/>
               <Database jbo.locking.mode="optimistic"/>
             <Security AppModuleJndiName="com.rits.glm.model.servicesAM.generalLedgerAM"/>
          </AppModuleConfig>
       </AppModuleConfigBag>
    </BC4JConfig>

    a few suggestions
    Houston-25014: another user has changed...
    http://adfhowto.blogspot.com/2010/12/troubleshooting-another-user-has.html
    Another user changed the row with primary key

  • My iphone 6 pirate last year and I got two steps.  The hacker has changed the password and recovery key, and apple won't give me access to my itunes that has more than 2000 songs I paid a healthy price.  Help, please

    How can I access my itunes?  Last year my iphone 6 has been hacked and they took my apple ID all my emails and accounts as well as itunes.  Apple.  After a lot of stress, anger and begging has replaced all 3 of my iPhone.  However they refused to give me access to my itunes back!  which is what I want most.  More than 2000 songs of hard earned money are in my itunes and since I had stage 2 Audit not one * thing I could do.  I had over the phone.  and the pirates had changed the password and got a new recovery key!  I want my music thas it.  I've lost thousands of photos that when, in the cloud and that's life, but I paid a lot of money for these precious tunes I want them!  Can anyone help?

    Just provide evidence that the account is to you they probably asked.

Maybe you are looking for