MFP HP Laserjet 200: can't see the function scan on HP Laserjet 200 from my Mac.
I am able to see the Laserjet MFP to 200 from my Mac (OS X Yosemite - 10.10.2), but only as a printer, I do not see the scanner function.
On the list of printers it shows like Hello Hello not multifunctional, but I don't know how to change it. Any ideas?
Many thanks in advance,
Andy
Hi @Andy_Davies,
I see by your post that you are able to print but not able to scan. I'd love to help you.
What model Laserjet 200 do you have? How can I find my model number or product number?
How is the printer connected? (Ethernet/WiFi)
Did you download the latest drivers or run Apple updates to install the printer?
Fix permissions of the drive on the Mac:
Close all applications.
In the Apple menu, click OK, click Applications, and then click utilities.
Double-click disk utility.
Highlight your hard drive / partition on the left.
Click on check and then repair disk permissions.
Restart the computer...
Reset the printing system:
Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.
Click on the Apple icon and then click on System Preferences.
Click on Printers & Scanners.
Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.
Click OK to confirm the reset.
Type the name and the correct password.
Click OK to reset the printing system.
Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the printer name) Then click the Add button.
You add the printer from an Admin account?
If you appreciate my efforts, please click on the "Thumbs up" button below.
Please let me know the results. Thank you.
Tags: HP Printers
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