MG7520 - displayed in offline mode very often when I try to print. It is gray in my list of printers.

My MG7520 a little work and then it stops telling me that the printer is offline on my Windows 7 laptop.  I tried turning off and turning back on the printer, defining the automatic turning machine based on something be sent to the printer, and disable the auto turn off.  We got this printer use airprint and Google cloud print.  We're pretty frustrated with this crazy machine.  I uninstalled and reinstalled twice... it works for a few hours and then it goes haywire once again.  We have it on our local network connected wireless.  Any ideas?

Hi vrcarroll,

Disable the Wireless LAN DRX and IPv6 setting on the printer may resolve the problem that you are experiencing.  To do this, please follow these steps from the control panel of the printer:

Disabling the setting of Wireless LAN DRX

1. on the main printer screen, drag the display until you reach the Setup program, and then press this option.

2. touch DEVICE SETTINGS.

3. tap LAN SETTINGS.

4. press on OTHER PARAMETERS.

5. tap on wireless LAN DRX SETTING.

6. tap on DISABLE.

7. press the HOME button.

Disabling the IPv6 setting

1. on the main printer screen, drag the display until you reach the Setup program, and then press this option.

2. touch DEVICE SETTINGS.

3. tap LAN SETTINGS.

4. press on OTHER PARAMETERS.

5. press on TCP/IP SETTINGS.

6. tap on IPv6. You will receive a message indicating that the LAN communication may be disabled. Press YES.

7. tap ENABLE/DISABLE IPv6, and then click DISABLE on the screen that appears.

8. press the HOME button.

I hope this helps!

It has not responded to your question or problem? Please call or write us using one of the methods on the page contact us for further assistance.

Tags: Canon Printer

Similar Questions

  • HP Office Jet Pro 6830 AIO: Getting printer offline message when you try to print

    When I try to print, I can't have a pop-up indicating that the printer is offline.

    If the printer is off / on, it starts printing.

    If I then submit a new print job, then I get the error again.

    I just installed all the latest drivers, including printing software HP and doctor Scan.

    I am running windows on a HP Pavilion g6 10.

    My printer is set to print via wifi and I can see the status of the printer with software 6830

    Hello

    Thank you for using the HP Forums.

    Can you try using a TCP/IP port?

    Creating a TCP IP port

    1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
    2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
    3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
    4. Enter the IP address of the printer.

    This video resource will show you how do:

    Create & use TCP IP port

    Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

    Let us know if it works

  • F4580 works very well from the laptop but when I try to print something from mobile internet is blurry?

    Have run the HP Diagnostic print comes very well, very good copy.  The only problem is when I try to print something on the internet and then it's so blurry that it's barely readable.

    Hello Ann,.

    Allow me to quickly gather information about the issue in order to guide you in the right direction.

    1. what version of Windows is installed on the computer?

    2. what web browser do you use to print from the internet?

    3A this works much earlier?

    4 have have there been recent changes made on the computer before the show?

    I suggest you to refer to the links and check if it helps.

    Problems printing from the Internet

    I can't print or preview before printing a Web page in Internet Explorer

    Printing webpages: frequently asked questions

    Please post back with the results and we will be happy to help you further.

  • When I try to print a document on internet printing is very small

    I use a printer Deskjet 6988 with Windows XP.  Recently, when I try to print a document on internet printing output is very low.  This used to be the case.  The printer is configured to print actual size.

    You can check the scaling of the page in Firefox. You can do this by clicking on file in the upper left corner of the screen. Then select Page layout. You will be able to change the size of what you want from there. Hope that helps.

  • The printer indicates that online, my laptop said that it is in offline mode, I've deleted and reinstalled the printer and still the same problem,

    The printer indicates that online, my laptop said that it is in offline mode, I've deleted and reinstalled the printer and still the same problem, please help

    You are not quite correct.  Some newer wireless printers have only a wireless connection.  No USB port and a standard Ethernet cable port.

  • Get a script error when you try to print, and when I print the black ink is very light on the page. I replaced the ink already, it's a hp officejet 6500wireless.

    Get a script error when you try to print, and when I print the black ink is very light on the page.  I replaced the ink already, it's a hp officejet 6500wireless.

    See if this helps:

    http://support.Microsoft.com/kb/308260

    Tom Ferguson

  • my printer worked fine in the past, but now when I try to print, it says document is in Quebec, but it is offline. What's wrong?

    my printer worked fine in the past, but now when I try to print, it says document is in Quebec, but it is offline. What's wrong?

    dougnatz,

    Try to run delete print jobs to remove all blocked the queue print jobs.

    Rick

  • Printer Offline Message When you try to print the Office Word doc

    Message from the printer offline.  HP shows printer status is online with wireless network and computer ASUS says is in line with wireless network and internet but when I try to print a word doc it does not print.  I get a message that the printer is offline.

    Hi Robin,

    Are you facing this printer offline error when you try to print from Microsoft Word?

    Error "the printer is offline" message on the computer and the printer does not print. Offline indicates that the computer has lost a direct communication with the printer.

    I suggest you try the steps from the following link and see if that helps.

    "The printer is offline" Message appears on the computer and the printer will not print: Windows 8
    http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c04249080

    I hope this helps. Let us know if you have other problems with Windows in the future.

  • Firefox crashes when you try to print

    When I try to print a web page from firefox almost everything freezes. and the only thing I can do is to press ctrl + alt + del and then disconnect then connect again and start all programs.

    Note that I don't have a printer installed, but I am trying to use the adobe acrobat printer.

    I got windows 7 32 bit and recently changed to 64-bit and pretty much installed everything I had before. I don't have this problem in my previous operating system.

    and also I checked with IE8 it prints very well.

    Thanks in advance for any help.

    This has happened

    Each time Firefox opened

    Is when I installed windows 7 64-bit

    You have this problem when running in Firefox SafeMode?
    http://support.Mozilla.com/en-us/KB/safe+mode
    Do not choose anything at the moment, just use 'continue in safe mode.

    If this is not the case, see this:
    http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+theme...

  • HP Officejet Pro 8600: Recently a fax pops up when I try to print photos and the picture does not print

    We have a printer all-in-one HP Officejet Pro 8600 operating from a desktop HP with Windows 7. Recently, in the last two weeks my wife told me, we cannot print photos. The documents appear to be printed without a problem, but when trying to print a photo we get a window titled 'Send Fax - HP Officejet Pro 8600'. We have never used or even hung fax capablitly since we have owned this printer (maybe 2-3 years). All of a sudden, this window is displayed when we try to print a photo and the photo does not print.  I can't tell you that my wife did not hit accidentally a wrong button somewhere down the line, but she says she does not. I tried to attach a screenshot of the window, but for some reason that it does not take it. It's probably something very simple, but technically challenged myself, I can't understand. Help, please.

    Thank you

    Vince Pellerito

    Print picture of what program?  Some programs to keep their own default values for the printer.  It seems that the default printer for the printing of the photo program has been set to Fax.  Try to open the program, select the Officejet Pro 8600 as the printer rather than the Officejet Pro 8600 fax.

  • When I try to print on a printer connected to my win7 I get code "printer not responding" 105-100003

    How to fix error code 105-100003

    I am running windows7 on my host network and vista on the other computer. I am able to connect to the correct internet on vista computer, but when I try to print on a printer connected to my win7 I get code "printer not responding" 105-100003. I printed before and I have not changed or added to any software since. Both computers are desktop computers and connected by ethernet cable. I have run diagnostics and checked all cables. I have a modem 2 son I had about 2 months.

    Hi, Jimmy.

    Make the printer and model would be useful.  Thank you.

    Try the following:

    If your printer is connected via a wireless network:

    1. Make sure that your printer is turned on. (Start button / stop is turned on).
    2. Make sure that the blue LED of Wi - Fi on the front of the printer is on and stays on.
    3. When the blue LED on Wi - Fi from your printer stays on (not flashing):
      • If the error ' printer does not "occurred while you have been setting up the printer:
        1. Open Software Center.
        2. Select the tools of the printer, and then select Printer Setup Utility (under Tools).
        3. Follow the on-screen instructions to set up the printer.
        4. Try to use the printer again.
      • If the error occurred after you completed the roll-out of your printer from Home Center Software:
        1. Make sure that the print queue is online.
        2. From your computer, click Start > settings > printers and faxes (or start > printers and faxes).
        3. Click on your printer.
        4. In the printer menu, make sure that use printer offline is not checked.
          NOTE: These steps may vary depending on your operating system.
        5. Try to use the printer again.

    If the error persists:

    1. Remove the printer from your computer.

      1. Select start > settings > printers and faxes.
      2. Right click on your printer, then click on remove.
    2. If your computer is WINDOWS VISTA or WINDOWS 7 OS, turn user account control.
      1. Select start > Control Panel.
      2. Double-click user accounts.
      3. Click turn user account control on or turn it off.
      4. Select the check box use user account control.
      5. Click OK.
    3. Configure the printer again.
      1. Go to start > programs > Kodak > Kodak Printer Setup Utility.
      2. Follow the on-screen instructions to set up your printer.
    4. Try to use the printer again.

    If the error persists:

    1. If you have updated to the Home Center Software v6.x or greater, disable the Hello Service.

      1. Select start > run.
      2. Type services.msc in the box, and then click OK.
      3. Locate and right click on the Hello Service and select Properties.
      4. Since the "Startup type:" drop-down list, select Disable.
      5. Click OK.
      6. Locate and right click on the network AiO Kodak Discovery Service, then select restart.
    2. If you configure your printer, run the KODAK printer setup utility.
      1. Select start > programs > Kodak > KODAK Printer Setup Utility.
      2. Follow the on-screen instructions to set up your printer.
    3. Select the Hello Service.
      1. Select start > run.
      2. Type services.msc in the box, and then click OK.
      3. Locate and right click on the Hello Service and select Properties.
      4. Since the "Startup type:" drop-down list, select automatic.
      5. Click OK.
    4. Try printing from the center of renovation again.

    If the error persists:

    1. Make sure that any firewall software blocking the required services and that it does not block the firewall of the router. See cannot use a wireless printer to computer on the same network with firewall security program.

    NOTE: If you use BitDefender Total Security 2010, the problem can be solved by turning on the game mode in the firewall. If it does not turn on the game mode, temporarily disable the firewall to enable wireless printing.
  • Make sure your computer is not connected to a virtual private network (VPN) or wireless home another network of safe working when you use the printer on your network. See using printer with the virtual private network (VPN).
  • Check that your printer is not connected to the network trouble with the same name (routers with the same default SSID in your area). It is common for users to keep the value by default, out-of-box, SSID as the manufacturer provides (for example the linksys). If your router still has the default SSID, change the SSID under a new name specific to your router.
  • NOTE: updated to the latest version of the firmware of the printer and the software when prompted will help you have the most reliable connection possible. Go to www.kodak.com/go/aiodownloads.

    If the error persists, contact us.

    http://support.en.kodak.com/app/answers/detail/A_ID/36674/selected/true

  • When I try to print from Firefox, it prints just a blank page; I tried to reset and now nothing prints at all

    When I try to print using our printer Konica, Firefox, print blank pages. I tried to reset the printer, but now nothing prints when I choose the Konica printer.

    I tried to reset the two senses, none worked. Fortunately, I tried using Chrome, and that worked very well, so I'll just use this full time.

  • Why my IPAD shows printer is paused when I try to print via AirPrint?

    IPAD Air running 9.3.1 reports that my Air Print printer is paused when I try to print to it.  I am able to print to the printer from my PC very well

    .

    Try the simple fix first. Turn the printer off, reset your iPad and restart the printer. To reset the iPad press and hold the Home button and the sleep/wake button permanently until the Apple logo appears. Then release the button and let the appliance restarts. You lose no data by doing this. It's like a restart of the computer.

  • When you try to print photos or turn them into a book, I constantly get the message that I 'am not connected to the internet"when I am clearly, via wifi.

    PHOTOS, Version 1.3 often gives me an error message "you are not connected to the internet" when I am clearly, via wifi.  This happens when I try to print a photo or to place pictures in a book.  (It also happens when I ask to export a photo on the desk, but then it is exported, despite the error message.) In the preferences of pictures, I chose "download the originals of this Mac", but the problem seems to be when the photo of the cloud recovery.  My operating system is up-to-date: 10.11.3.  My desktop Mac is mid-2010.  I take quite a few photos, and maybe download them to the cloud and then download them to my computer takes a long time.  That's the only explanation I can find.

    You have activated the iCloud photo library and selected the option to optimize the photos in your local library?

    If Yes, then the Photos is a download full version size for use in the book, print, or share via email, etc.

  • Error 5 c 20 when canon mx860 try executing maintenance or when you try to print, hear a clatter.

    Original title: my printer keeps making a clicking sound when I try to print sounds like the gears are not contagious

    I have a problem with my printer canon mx860 number model when I try to run the maintenance or print I hear a clicking sound and an error message pops up error 5 c 20 someone can help me with this

    Hello

    1. were you able to print before without any problem?

    2. did you of recent changes on the system?

    5 20 error means the logic board is defective, probably because he can't move the rollers and transport.

    You can try to reset the device when it is not working properly. If the device does not work properly or to clear the memory, reset a. on the Control Panel, press the button. (The display goes out.)
    Note: It may be necessary to unplug the power cord is pressing the ON button does not stop the printer.

    b. wait about ten seconds and then again press the button.

    c. wait that the unit has completed its cycling process before submitting another job request.
    Note: It may be necessary to unplug the power cord and try again if the steps above don't erase the mistake.

    For more information, please consult the following link:

    Canon PIXMA MX860 Support

    If you need help to solve the problem, you may need to contact Canon support.

    http://USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

    Hope this information is useful.

Maybe you are looking for