Error 5 c 20 when canon mx860 try executing maintenance or when you try to print, hear a clatter.

Original title: my printer keeps making a clicking sound when I try to print sounds like the gears are not contagious

I have a problem with my printer canon mx860 number model when I try to run the maintenance or print I hear a clicking sound and an error message pops up error 5 c 20 someone can help me with this

Hello

1. were you able to print before without any problem?

2. did you of recent changes on the system?

5 20 error means the logic board is defective, probably because he can't move the rollers and transport.

You can try to reset the device when it is not working properly. If the device does not work properly or to clear the memory, reset a. on the Control Panel, press the button. (The display goes out.)
Note: It may be necessary to unplug the power cord is pressing the ON button does not stop the printer.

b. wait about ten seconds and then again press the button.

c. wait that the unit has completed its cycling process before submitting another job request.
Note: It may be necessary to unplug the power cord and try again if the steps above don't erase the mistake.

For more information, please consult the following link:

Canon PIXMA MX860 Support

If you need help to solve the problem, you may need to contact Canon support.

http://USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

Hope this information is useful.

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