Microsoft Mouse 5000 keyboard and wireless and portable touchpad do not work at the same time

I have the wireless mouse and the package 5000 keyboard to use with my laptop (Windows 7 64-bit, synaptics pointer). The touchpad on my laptop does not work since I plugged the dongle and started to use my mouse and wireless keyboard. Sometimes the keyboard on my laptop no longer works. I went into my camera settings and it is said that the two systems work properly. I want to continue to use my touchpad when I don't have my laptop connected to the TV.

Hello

You can try the following steps and check:

Method 1:

Run the hardware and devices Troubleshooter

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

Use Device Manager to search for the hardware changes

Use Device Manager to find the hardware changes. After your computer search the hardware changes, it can recognize the USB device connected to the USB port so that you can use the device.

To check the hardware changes, follow these steps:

a. click Start, type Device Manager in the start search box and press enter.
In Device Manager, click on your computer so that it appears highlighted.
b. click Action, and then click scan for changeson the material .
c. the peripheral USB check to see if it works.
d. restart the computer.

Method 3:

Uninstall the drivers newly connected devices and restart the computer, install the drivers for new devices and then plug the device.

Steps to uninstall the drivers:

a. click Start, type Device Manager in the start search box and press enter.
b. right-click on the Microsoft wireless mouse and keyboard 5000 and click on uninstall.

c. restart the computer.

Now, check the status of the issue.

It will be useful.

Tags: Windows

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