Microsoft Setup with creative cloud error
A customer tries to install a free copy of the creative cloud, but got the error message following installation. Any advice how to fix this?
Exit code: 6 please see specific errors below for troubleshooting.
For example, ERROR: - summary - 0 fatal Error (s), 2 error (s)
-Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}
-ERROR: third charge useful Installer vcredist_x86.exe failed with exit code: ERROR-2147024546: cannot install the Microsoft Visual C++ 2012 Redistributable (x 86). Please try to install by double-clicking the executable file to "C:\Users\Dell\AppData\Local\Temp\{B8075E2A-B02F-4629-B930-40A859F99F93}\Photoshop_16_LS2 0_win64\Adobe CC VC 2012 Redist (x 86) 2015\payloads\Microsoft \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com
Leave the creative Cloud desktop application.
Go to Control Panel > program and features.
Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.
When you are prompted to " reboot" the computer.
Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).
Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.
Then launch application creative cloud and try to install Photoshop again and check.
Tags: Adobe
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Hearing CC Setup with creative cloud error
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I have Windows 8.1 pro.
< PRE > exit code: 6
Please see specific errors below for troubleshooting. For example, the ERROR:
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 2 error (s)
-Payload: Microsoft Visual C++ 2008 Redistributable Package (x 64) 9.0.30729.5677 {512B6D21-18F9-11E2-93C1-00215AEA26C9}.
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-------------------------------------------------------------------------------------
< / PRE >
Hello
Please see: -.
Errors ' Exit Code: 6, "" Exit Code: 7 "|"» CC, CS6, CS5.5
Hope this helps!
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Setup Photoshop with creative cloud error
Hello
I'm having issues installing Photoshop CC 2015 with the creative cloud app. Other applications installed fine, but for some reason any Photoshop always ends with an error message. I tried to uninstall and reinstall using the CC Adobe cleaner, but I always get the same result.
Here is the log:
Exit Code: 7
Please see specific errors below for troubleshooting.
For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21} -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{793C2BF7-A4FE-4608-91C9-9282C5801C21}\_1868_00db96228bbcbec706592f82b4daa8a6" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\mc_demux_mxf.dll" Error 32 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.. (Translation: "error 32 the process can't access the file because it's being used by another process") Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 877) -------------------------------------------------------------------------------------I hope someone can help me with this, I need Photoshop running on this laptop as soon as possible.
You can contact adobe support using a Web browser that accepts cookies and allows pop up windows, click here and as soon as it is available, click "still need help," https://helpx.adobe.com/contact.html
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Screenshots:And this clikcing "learn more" shows me:who shows me nothing in particular.I just talk to one of the guys from "customer service" and that he could not helpe me.He said that the experts are all here... hmmm...Hello
It seems that the listed files have spaces in their names. Could you please try to rename the files and deleting these spaces in file names? Let us know your results.
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Hi James,
Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.
Please let us know any questions.
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If I don't let CC running when I stopped, after a restart, the screen CC is empty - and I have to reinstall CC to make it work. I tried several proposals, including ensuring that the permissions for all users are "read and write" for Adobe files and change the opm.db to opm_old.db file and restart CC. None of them have solved my problem.
Once the CC is reinstalled and I signed my account, everything works fine. But why should I do this every day?
Hello
Run the first CC cleaning tool to remove Adobe Creative cloud completely from your machine.
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Once it is completely removed, you can download the installer from the help below document:
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
I get this error: Adobe Creative Cloud
Let us know if this helps!
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To install Adobe Creative Cloud (error 204)
Hello everyone, I can't Setup Adobe Creative Cloud. Indeed, just after launching the installation, it gets me the following error message:
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So I repeatedly downloaded the installation file, but this does not help, the error message remains the same. Pour the accuracy, I just formatted my computer, I have therefore no program adobe installed top.
How to fix this problem?
Thanks in advance for your help.
Error 204 indicates either you have insufficient disk space or the current user account is unable to write to the temporary directory.
You can examine the Cloud Creative applications download error - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. It could be a software firewall or other configuration causes the file permission to fail.
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We have a problem with the last creative cloud (error 204) update and uninstall it manually. (before that everything works well)
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Help please with creative cloud
I buy the creative cloud two days a go
but the problem is, to my first perfect computer installed with updates (photoshop and Lightroom) etc,
but in windows, my second computer, show how to buy now, why?
I am enter whit my Adobe ID
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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problem with creative cloud of emergency!
Hey I have a problem with creative cloud, I can go on it, but the apps tab is plow me download error download creative cloud so I download, but this does not make any meeting, because the app it self is plow me to download free whaaa? so I search things on OOBE & update of the application support stuff online, but nothing seems to work when I try this stuff it changes to a blue spinning download error loading thing can do everything a please help me I want to download after effects its really important and it seems that the only way is to throw away the creative cloud!
Mac https://forums.adobe.com/message/5470608 spinning wheel
-Similar to Windows https://forums.adobe.com/message/5853430
-
I have a Lenovo Windows 10 PC and have encountered some problems with creative cloud recently.
More important, I'm currently unable to open one of the applications. My membership is up to date when I check on the website of Adobe, but I ran into a problem where some kind of loop connection is produced, never allowing me to open an application. I used alternatives at the same time, hoping that it was a software bug. But recently, I'm only invited to use a trial version of the software and never reach the login screen after that trial is in place, as it is in a loop 'Validation of software '.
I have many problems with the Pro premier in recent months as well, but this is probably not the forum for these questions. I appreciate any direction or help get the apps don't works for me even once, I'm a bit sick of the use of Pixlr free when I paid for Photoshop.
Must what information I provide?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Buy Lightroom with creative cloud?
I searched for weeks just how buy Lightroom, and all I get is it comes with creative cloud.
Can someone send me a link so I can just buy the product? I don't want or need the cloud.
Thank you very much...
That's what I was referring to:
-
I have a real problem with creative cloud.
I have a real problem with creative cloud. I bought two plan of creative photography of cloud. Then I downloaded Lightroom, but then I saw the button with the marker 'buy', what is it? I need to buy it again? Please, help me!
You only need one subscription
To cancel a see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link cat from Monday to Friday
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. " -
Hello
I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?
Thank you to
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I am running OS X Yosemite with creative cloud. I ran a patch system today with the IND, AI and PSD update. I have the following problems before and after the system and application upates:
- When opening some HAVE, in the drop-down menu where you select the type of file/size (e.g. print, video, etc.), when I click on the arrow down to expand the dropdown menu, wildly, he travels all options without stopping, and does not allow me to choose an element, even if I try to use text or upper and down arrows on my keyboard.
- In Firefox, I tried to go to the Adobe forums. When it was time to select the drop down menu to what is the app that I wanted, same problem: uncontrolled scrolling and unable to select an item by using arrows or text input.
- In IND:
- Command + 0 or + 1 command do not work: instead the page of document is moved to the left of the screen so that some of the page is removed from the view. This cannot be corrected by using the scroll bar: no matter what I do, the page view bounces on this position.
- Find and replace: does not. Same issues with menu drop down as mentioned earlier for Amnesty International and FireFox.
- When you try to use the trackpad, sometimes the document scrolls upwards or downwards without having me any control over it.
- The creative cloud app: 80% of the time, I can't get it to open. Sometimes, it does.
- I rebooted, disconnected my external keyboard and monitor, replace the batteries of my mouse and put to update all software.
Defective mouse!
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