Help please with creative cloud

Similar Questions

• Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.

  Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.

  Hi Bruno.

  Please check the link and try:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let me know if this helped!

  See you soon!

  Chirag

• Start with creative cloud

  I have a Mac OS 10.11.4. When I shut down my computer with creative cloud still in market, instead of being launched to restart like other programs, I get a message saying "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the cloud creative... "It happens every day, and every day I have to reinstall CC.

  If I don't let CC running when I stopped, after a restart, the screen CC is empty - and I have to reinstall CC to make it work. I tried several proposals, including ensuring that the permissions for all users are "read and write" for Adobe files and change the opm.db to opm_old.db file and restart CC. None of them have solved my problem.

  Once the CC is reinstalled and I signed my account, everything works fine. But why should I do this every day?

  Hello

  Run the first CC cleaning tool to remove Adobe Creative cloud completely from your machine.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Once it is completely removed, you can download the installer from the help below document:

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  You can also check Adobe Creative cloud will not be installed. Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of 'http://www.adobe.com/go/adobecreativecloudapp'.

  I get this error: Adobe Creative Cloud

  Let us know if this helps!

• I have a real problem with creative cloud.

  I have a real problem with creative cloud. I bought two plan of creative photography of cloud. Then I downloaded Lightroom, but then I saw the button with the marker 'buy', what is it? I need to buy it again? Please, help me!

  You only need one subscription

  To cancel a see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link cat from Monday to Friday

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Your subscription to cloud shows correctly on your account page?
  If you have more than one email, you will be sure that you use the right Adobe ID?
  https://www.adobe.com/account.html for subscriptions on your page from Adobe
  .
  If Yes
  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
  .
  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  -Select your product and what you need help with
  -Click on the blue box "still need help? Contact us. "

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• problem with creative cloud of emergency!

  Hey I have a problem with creative cloud, I can go on it, but the apps tab is plow me download error download creative cloud so I download, but this does not make any meeting, because the app it self is plow me to download free whaaa? so I search things on OOBE & update of the application support stuff online, but nothing seems to work when I try this stuff it changes to a blue spinning download error loading thing can do everything a please help me I want to download after effects its really important and it seems that the only way is to throw away the creative cloud!

  Mac https://forums.adobe.com/message/5470608 spinning wheel

  -Similar to Windows https://forums.adobe.com/message/5853430

• I can't work with creative cloud of my office for the 2015 version

  Hello

  Since Creative Cloud 2015, I can't work with creative cloud of my office more.

  When I use the right click, I don't have the option of creative cloud I had before the 2015 version:

  https://helpx.Adobe.com/creative-cloud/help/collaboration/_jcr_content/main-PARS/multi_col umn/col-50-50-c2/image.img.png...

  I have not either Green icons.

  I stille can share files with my browser: https://helpx.adobe.com/creative-cloud/help/collaboration/_jcr_content/main-pars/multi_col umn/col-50-50-c1/image.img.png/collaborate-website.png

  How can I fixed it?

  Thank you

  Joel,

  Sorry, my instructions missed an important point: Please make sure that you open an administrator command prompt. I've updated the steps with the change of "BOLD":

  1. open a command prompt. (In Start menu, find 'cmd', then right click and choose 'Run as administrator').

  2. enter these two lines at the command prompt (copy and paste to make sure they're right):

  "C:\Program Files (x 86) \Adobe\Adobe creative Cloud\CoreSyncExtension\customhook\CoreSyncCustomHook.exe" - installation - component = CoreSyncExtension

  "C:\Program Files (x 86) \Adobe\Adobe creative Cloud\CoreSyncExtension\customhook\CoreSyncCustomHook.exe" - installation - component = CoreSync

  Who help me?

  Kind regards

  Ben

• Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it j

  Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it just said up to date, any ideas on this?

  Hello Cam,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• LR - CC does not work after installation with creative cloud. I run a W7 64-bit system

  Hello

  LR - CC does not work after installation with creative cloud. I run a W7 64-bit system.

  I got LR 5.7 running and is not installed by the CC.

  What to do

  Thank you.

  Hi Ridder,

  Please visit the solutions proposed in the following article.

  Lightroom does not launch or closes automatically after the splash screen

  I hope this helps.

  Kind regards

  Sumit Singh

• I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, in the apps tab there is no error code o

  I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?

  Hi James,

  Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.

  Please let us know any questions.

  Thank you

  Yann Arora

• Upgrade my DPS which is included with Creative cloud for professional edition

  Help, please! I can't find where upgrade my DPS which is included with Creative cloud for the professional edition. When I call the phone number on the web page whenever it is said that they are not available, and I filled out the form on the site several times yet nobody took the trouble to get in touch. I have deadlines are approaching and now long desperately trying to address this issue. I can't find another number to call, and you can no longer buy it every month on the store as you could before. If someone could help me please, I would be extremely grateful!

  I suggest you to check with one of the dealers here http://www.adobe.com/cfusion/partnerportal/index.cfm

  Otherwise, please PM me your address email, phone number, location and I'll ask someone to reach out for you

• Huge problems with creative cloud, it breaks down twice a day and we have lost a very important folder.

  Huge problems with creative cloud. I have a VIP account, 5 licenses. Everyone knows the app crashing. As a result, I lost a huge document that could potentially cost the company of thousands of pounds. (Fortunately, I had a pdf) the file is now completely corrupted. So, I try to use the cloud storage if synchronization, im told is still available for me to locally to do because im saying that this feature is sindou in 'lots', even if the website of adobe says "as a member, you have the right to download and use the new features as they are released; you get the best tools immediately "." I tried to call on the phone and if the person was very helpful, little has been identified as a possible cause. The cat twice and the best advice was to sign, and then insert it again. Please help, view of the threat to become corrupt because of daily accidents of the files is completely unacceptable. What can I do?

  Hi david.leonard,

  If you have CC apps crashing please consult the KB: http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html .

  You can ask to get a quick access to sync via this link: https://creative.adobe.com/earlyaccess.

  Kind regards

  Romit Sinha

• What is the problem with Creative Cloud connection update

  What is the problem with Creative Cloud connection update?  I tried 25 times to update, but it does not work? Can you please help?

  Double-click on the creative process of cloud.  which opens another window that contains a button exit.

  or, click the process (to select) > click on view > click process to quit.  This method brings up a window that contains the two resignation and force them to leave (in the case of quit smoking does not work).

• Problems with creative cloud

  I have a Lenovo Windows 10 PC and have encountered some problems with creative cloud recently.

  More important, I'm currently unable to open one of the applications. My membership is up to date when I check on the website of Adobe, but I ran into a problem where some kind of loop connection is produced, never allowing me to open an application. I used alternatives at the same time, hoping that it was a software bug. But recently, I'm only invited to use a trial version of the software and never reach the login screen after that trial is in place, as it is in a loop 'Validation of software '.

  I have many problems with the Pro premier in recent months as well, but this is probably not the forum for these questions. I appreciate any direction or help get the apps don't works for me even once, I'm a bit sick of the use of Pixlr free when I paid for Photoshop.

  Must what information I provide?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?

  Hello

  I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?

  Thank you to

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "