Missing keyboard shortcuts / Variables Panel error

This has happened for at least a few weeks now.  I am currently using CS4, Windoxs XP (SP3) and Firefox.  Everytime I open the program Illustrator, you see the following message:

"Error in loading plugins.  Variables Panel.aip. »

If I click OK and the workstation screen opens.  Only problem now is that the hotkeys to open, close, copy, paste, etc. are missing and I can't even use the keyboard to zoom up and down on the layer section.

I have read several forums on the way to solve the problem before you uninstall and then reinstall the program.  I tried to go to:

C:\Program Files\Adobe\Adobe Illustrator CS4\Plug-ins\Extensions

.. .and removed the plugin 'Panel Variables', then went to CA Technologies and removed, then restored the Win32/FakeAlertYS files.

Opens the program.  Not only it did not work, but it crashed in the process!

Then I tried to update to Firefox 3.6.  That no longer works.

I'm running out of things to try, but I guess my only resolution is to contact support and pay money 42 in order to get the program working again.

Why do not you just uninstall and reinstall?

Tags: Illustrator

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