Missing keyboard shortcuts / Variables Panel error
This has happened for at least a few weeks now. I am currently using CS4, Windoxs XP (SP3) and Firefox. Everytime I open the program Illustrator, you see the following message:
"Error in loading plugins. Variables Panel.aip. »
If I click OK and the workstation screen opens. Only problem now is that the hotkeys to open, close, copy, paste, etc. are missing and I can't even use the keyboard to zoom up and down on the layer section.
I have read several forums on the way to solve the problem before you uninstall and then reinstall the program. I tried to go to:
C:\Program Files\Adobe\Adobe Illustrator CS4\Plug-ins\Extensions
.. .and removed the plugin 'Panel Variables', then went to CA Technologies and removed, then restored the Win32/FakeAlertYS files.
Opens the program. Not only it did not work, but it crashed in the process!
Then I tried to update to Firefox 3.6. That no longer works.
I'm running out of things to try, but I guess my only resolution is to contact support and pay money 42 in order to get the program working again.
Why do not you just uninstall and reinstall?
Tags: Illustrator
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ENVIRONMENT:
------------------
Information System
------------------
Time of this report: 05/06/2014, 12:02:02
Operating system: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303) - 2144
Language: English (regional setting: English)
System manufacturer: Dell Inc..
System model: Vostro 470
BIOS: BIOS Date: 19/10/12 13:44:12 worm: 04.06.05
Processor: Intel Core i5-3470 CPU @ 3.20 GHz (4 CPUs), ~3.2GHz
Memory: RAM 8192MB
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Windows Dir: C:\Windows
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DWM DPI Scaling: disabled
DxDiag Version: 6.01.7601.17514 32 bit Unicode---------------
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---------------
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Manufacturer: NVIDIA
Track type: GeForce GT 620
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