Missing play/pause function

I bought a tutorial using Flash Player (10.0.2.54) to display video files (.flv), located in a subfolder. The tutorial is launched by clicking a .exe file, which displays a menu, video playback when a selection is made.
On my Windows XP SP3 system, a menu bar under the video display area which be suspended or execution, shown in the video of the status of the video and allows the volume to be set there.
There is no menu bar under the video on my Windows Vista SP1 system.
The structure of the file is the same on both computers, and the resolution of the screen is large enough so that the whole Flash Player window is visible. I tried all the options I can find, but failed to get the menu bar to display on the Vista machine.
Anyone has any ideas, what can happen?

Thanks for the reply Gary. The program is an image purchased a CD, supplied in the form of a .zip file. The author has had a problem with the format of the .zip file, because the target audience includes both Apple and PC users. Vista apparently done unique things when the bed to decompress function. I had to use "drag and drop" to extract the files, because extracted it Vista all would not work.
I contacted the author, who has released recompiled the tutorial, accompanied by a note for Vista users on how to extract the files. The new version corrects the problem.

Tags: Flash Player

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