Missing suddenly all mov files

Version the most recent creation 2015

HP820 64 GB of RAM

Windows 7 64 bit

GPU Quadro double 4000

Project was going well until crashing some time before; restarted the computer, now the project load with all mov (ProRes of Shogun with FS700 codec) files all offline. Properties of the clips shows "media type mismatch." tried to re-mporting through Media Browser and only the imported audio files.

Project due today! Help, please.

Diane

FOUND THE ANSWER:

Features and sequence presets missing | Adobe Premiere Pro CS6, first Pro CC

Disable and re-enable the Premiere Pro
  • Launch of Premiere Pro by clicking on the application icon. Do not try to load a project file.

  • Choose new project, and create a project. The settings you choose in this step are not important.

  • Disable the Premiere Pro:

    • Premiere Pro CS6: Choose Help > deactivate. Then in the screen to turn it off, click on disable.
    • Premiere Pro CC: Choose Help > log out. Then, in the Cloud creative dialogue box, click on the logout button.
  • Quit Premiere Pro and then relaunch it as you did in step 1.

  • In the screen sign as needed, click on sign in the immediate future.

  • Click Adobe ID to a personal account. Click on company ID for a company or school account.

  • Sign in using your Adobe ID, then click the Sign In button.

  • Click on continue. The complete list of the presets of sequence is reset.

  • Open the project that generated the error to ensure it opens correctly. If you are unable to open your project, go to the next section.

Tags: Premiere

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