Model 48L5441DG - each time creating user menu appears

Hello

I have the model 48L5441DG. and whenever I click on the button that I need to create a new user account to the House!

each time creating user menu appears instead of going to the home page of profile.

is this a known issue?

I checked for updates of firmware but not exist for this model.

are there updates the firmware for this model?

Thank you

If you have already created the account Smart-TV the TV should save the connection data and new account creation is not required.

Please try to reset the default TV and try again.

Tags: Toshiba

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