Motorcycle G 3rd GEN cannot transfer files from internal memory to SD card.

Hello

I recently bought this mobile and updated the marshmallow immediately. I formatted the SD card to internal storage and I have no problem to move applications (a little), but I'm unable to move or copy the music or files.

There seems to be no the mobile option (settings > storage & USB), since the applications themselves (like Google Play or Gallery), or from the camera to set the default value for the storage location.

I tried for hours to check in different forums, but I'm not able to find anything conclusive.

All I can do is Exchange of files between my PC and the internal memory, but I can't access the SD card in the PC (I already read that it is impossible, as it is encrypted), but what I didn't expect is unable to do the same between the internal memory and the SD in my phone.

Anyone has a solution or explanation or why I can't do this?

Thanks in advance.

Oh Hi, me again.

I found a solution and I want to post here, just in case someone has a similar problem.

Apparently, the first time that I formatted my internal SD card it was didn't appropriately. I don't know why, but it happened.

From settings > storage & USB > SD card > tap the three vertical dots on the upper left corner and choose "as portable Format. I advise you to remove all apps before do it for return to the internal memory of the mobile. Once empty to proceed, you can choose the same menu last for formatting as internal (again). Follow all the steps in the procedure to move the files to the memory of your mobile phone to the SD card.

I did and I can transfer files from my computer it, music, videos, photos and everything.

Great!

Tags: Motorola Phones

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