Transfer of Windows not giving an option to transfer files from Windows.old to my desired location

I installed Win7 on my computer by using 'Custom Installation', as I was advised to do.  The data from my old hard drive was stored on drive C under the name of the folder "Windows-old".

I have problems using Windows easy transfer.  It does not give me the option to transfer files from a folder on the C drive in places where I can use it for example. Word (I installed Office 2013 Home Premium).
I copied the entire "My Documents" to a flash drive, but cannot transfer data from there either.
I also installed Windows Live Mail.  I can receive and send emails, but can not access my old address book/contacts list.

Any help/advice would be much appreciated!

Original title: XP Win7 upgrade

You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

Tags: Windows

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