MOV files won't open

When I try to open mov. files in Audition they fail. The error message says this dynamic media link server is unresponsive and suggests that I have untick use dml server in my preferences. I did, but it still doesn't work. Please any suggestions? I need help

Is it with hearing CC?  If you work with OS X 10.6.x?  Hearing CC (or more precisely, the DynamicLink hearing Media Server Library invokes for the import of video files) requires OS X 10.7 or more.  CC of hearing will take place in 10.6, but import of video files is not available.

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