Moving ' excluded e-mail: return of list or brochure Distribution "program for the next step

Hi all, I'm digging through some of our programs and I noticed there are a large number of blocked contacts in a specific program with the status not ' excluded e-mail: return list of Distribution or a brochure. Delve into the documentation, I realized that this means that the contact has already received the specific e-mail. For this reason, I want to move those contacts to the next step in the program so that they can continue to be fed in bulk.

1 - is the right thing to do with contacts with this status?

2. is there an easy way to move contacts with this status to the next step in the program of bulk?

In addition, we still use Eloqua9.

Thank you

Russ

One solution is to filter all who may have gotten the email before sending it a step in your program with a decision rule; If they received before, proceed to the next step, otherwise, send email.

The other is at the stage of email send in your program (you may need to contact support and have them activate this for you), but you can understand step to proceed to the other steps errors sending email or allow you to return at the same address:

Tags: Marketers

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