MP620 printer does not print the data worksheet, a pdf file or by email. I don't see the gridlines.

When I print a PDF worksheet or email, only the gridlines appear. I don't see anything that would be printed in black ink.

Hi AWD2010,

First of all, please make sure that the ink tanks are installed correctly in the printer and are in the correct order.  Order from left to right is:

CLI-221BK
CLI - 221 M
CLI-221Y
ERP-220PGBK
CLI - 221C

Then, a test of the printer must be made.  This will tell us if the printer works properly.  To do this, please load paper size letter in the PIXMA MP620 and follow these steps:

1. press on .

2. turn the button of the settings menu, and then press .

3. press on maintenance.

4. press the nozzle check pattern on .

5. Press Yes on .

The nozzle check print.  Here, you can compare your prints to the example which was attached at the bottom of this post.  If they differ, please do a few print head cleaning.

To perform clean-ups, please follow these steps:

1. press on .

2. turn the button of the settings menu, and then press .

3. press on maintenance.

4. press on cleaning.

5. Press Yes on .

After a few cleanings, please print another nozzle check.

The nozzle check print correctly?

Tags: Canon Printer

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