Multi folio in DPS App Builder configuration problems

Hi all

I apologize for my bad English.

I'll put a folio Multi App for my client.

I insert the Adobe ID and it does not work, as you can see in the screen "error 1".

Administrator with the same Adobe Id, I jump on the dashboard to create a new account as requested, but the Adobe ID is denied, you can see in "Error 2".

The Adobe ID is correct because I use it to log on to both the table edge and in the DPS App Builder.

Why is - that it is rejected?

I also tried with another Adobe (mine) ID to create an administrator account, but does not work too.

Please can you help me understand what I am doing wrong?

I thank in advance for the answer.

Michela

Error 1.pngError 2.png

You should have three Adobe ID configured to make it work:

(1) Adobe ID of the master account buy DPS Pro or business

(2) a second Adobe ID, that you create in the Dashboard Administration accounts, that is set up as an account Application. That's what you put in the App Builder screen you posted above and are the account you must publish the folios to

(3) a third Adobe ID which has rights App Builder and is used to connect to the App Builder. It is not strictly necessary (it can be the same as that of the other two accounts), but it is advisable to have separate him.

You can't add an account in the Administration of DPS page if it has already been used with DPS. You can only add the Adobe ID who did not used/signed for DPS before.

Make sure that when you create the account #2 and #3 you to open in the DPS dashboard with these accounts and that you agree to the terms and conditions of the screen that is displayed, otherwise the accounts do not work. Also, make sure that you check e-mail through the verification email addresses, you will receive, otherwise the accounts won't work.

Neil

Tags: Digital Publishing Suite

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