Muse crashes when you place the .aom file

I'm trying to place a .aom file create in Edge animate my muse site. When I try to do, nothing happens - I see not the small thumbnail and basically, everything freezes. I'm unable to close the project and have to force quit to get out of the Muse. What is happening with my .aom files only. I tested with others who work very well.

Any help would be appreciated!

Please send us the file .oam to [email protected] along with a link to this topic for the context so we can attempt to reproduce the hang and diagnose the cause. If the file is larger than 20 MB, you'll need to use a service such as Adobe send & Track, Dropbox, creative cloud, WeTransfer, etc. file sharing. Thank you.

Tags: Adobe Muse

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