Music downloads Xbox same music files downloaded previously

original title: xbox music help

Everytime I open xbox music on my RT surface he keeps trying to download music I have already downloaded. This means that there are 2 or 3 copies of the same song in my 'my music' folder in the file Explorer. This occurs even when all preferences are set to 'off' in the music of the xbox. How is it does not recognize that I have already downloaded these songs? Remember that all preferences are set to off in the music of the xbox. and even if they were not... it shouldn't be redownloading the songs that are already downloaded. Help

Hello

 
The issue that you are facing is different from what is generally answered in the Microsoft Answers forums. It is better suited for users of XBox on Xbox Forum.
 
Please post your question in the XBox Forum.
 
You can follow this link to ask your question:
 

http://forums.Xbox.com/?XR=shellnav

Thanks, hope this helps.

Tags: Windows

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