mx710 does not open the window of the scanner Mac OS10.8.5

I tried to reboot both machines, I am able to print, but when I go to scan a document I get an empty window scanner.

See screenshot below.  He worked a week ago...

Mac OS10.8.5 do not use wifi via a USB port.

Any ideas?

Thank you!

Hello rx7race.

To scan with the unit, please use our program MP Navigator.

First, we recommend that you install the latest drivers and MP Navigator from our Web site.  Please visit the following link:

http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx712#Dr...

Once there, choose 'OSX v10.8' in the menu of the operating system.  Then download the configuration MX710 elements Series Mini Master and MP Navigator EX of registration.

If additional information is required, please call us at 1-800-OKCANON.

Tags: Canon Printer

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